Senior Director of Distinguished Events
July 01, 2021

Senior Director of Distinguished Events

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greater Giving

Our organization is using this nationally for event coordination purposes. We use it track all event related sales, purchases and auction donations pre-event. We also use the system the night of the event to track night of purchases, to do guest check-in and check-out, as well as run the electronic auction.
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
  • [I feel the] auction system is not as sophisticated as other systems
  • Staff support structure
  • Doesn't come out with updates very quickly [in my experience]
  • It allows all staff nationwide to have access to an event management system
  • Online auction facilitation
  • Ticket sales
  • Increased auction revenue generation
  • Decreased time tracking auction details offline
  • Increased staff time on auction coordination (compared to other systems)
I personally prefer GiveSmart over Greater Giving. We're now starting to role out GiveSmart nationally and the usage of Greater Giving is becoming less and less. There are a few things that Greater Giving is better than GiveSmart at...auction donation forms and ticket sales. Overall neither are perfect, but I do feel GiveSmart is slightly less slick and user friendly than other systems out there.

Do you think Greater Giving delivers good value for the price?

Yes

Are you happy with Greater Giving's feature set?

No

Did Greater Giving live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greater Giving go as expected?

Yes

Would you buy Greater Giving again?

No

Greater Giving is well suited for an organization that is looking to save money on their event software and need a full service solution. It is not as sophisticated as others on the market, but it will allow you to get everything you need done for a reasonable price. This is meant to be used by nonprofit event professionals.