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GiveSmart

GiveSmart

Overview

What is GiveSmart?

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The…

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is GiveSmart?

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.givesmart.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

A Tour of GiveSmart

givesmart.wistia.com
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Product Details

What is GiveSmart?

GiveSmart is a full-suite online fundraising, event, and donor management platform designed to elevate fundraisers. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, the solution helps missions to motivate donors.

The vendor states that their software has helped thousands of nonprofits raise $7.5+ billion. The full GiveSmart suite of solutions and expert support helps exceed fundraising, event, and donor management goals, and helps users focus resources and make an impact all year round.

GiveSmart Screenshots

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GiveSmart Competitors

GiveSmart Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States

Frequently Asked Questions

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile bidding, and general event management with automation for nonprofit fundraising.

OneCause, Greater Giving, and Classy are common alternatives for GiveSmart.

Reviewers rate Usability highest, with a score of 8.3.

The most common users of GiveSmart are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 168)

Easy to use for galas and auctions!

Rating: 10 out of 10
October 02, 2024
BR
Vetted Review
Verified User
GiveSmart
5 years of experience
My non-profit uses GiveSmart for our annual fundraising gala. We use it to create the website for the event utilizing the features of ticket/sponsorship purchases and auction item bidding. The night of the event we use GiveSmart to check people in, alert attendees via text of relevant updates, and for auction bidding.
  • Silent auction bidding
  • Easy follow up functionality
  • Intuitive UX
Cons
  • Opt out option for credit cards (some donors prefer not using credit cards)
  • Would love examples of best use cases from clients
  • Credit card swiping is never 100%
GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.

GiveSmart Won't Disappoint!

Rating: 10 out of 10
September 16, 2024
ML
Vetted Review
Verified User
GiveSmart
3 years of experience
Verified on LinkedIn
At my organization, we use GiveSmart to create event pages for two of our largest development events each year, our golf tournament and our Gala, as well as for one of our largest third-party events. GiveSmart allows us to check in our guests on the day of the event, manage their purchases, create displays, provide them with easy-to-access information, and offer our silent auction and items-for-purchase. Recently, we have begun to use the early-check-in option for registration, which has been very helpful.
  • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
  • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
  • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
Cons
  • I think it would be helpful if we could use QR codes with the GiveSmart site. I don't understand why there's such an issue with the QR codes.
  • I wish the home page was almost completely customizable. I think it's pretty good, but it would be nice to be able to pull more than one display there and to have more linking options.
  • The display section is difficult to use and often frustrates me. I have used it 6 or 7 times now, and each time, I have to reteach myself how to use it by creating multiple displays. I am not usually slow with technology, so I feel this tool could be improved.
We were considering other sites earlier this year, as we switched databases and thought it would be prudent to consider other options for our other services. When we looked at other sites, they were much less user-friendly, looked less clean to our audience, and involved much more complicated registration processes. Plus, none of the other sites were giving us the same amount of tools and adjustments for a similar price. We don't use this for all of our events, but when we have auctions or additional items for sale, GiveSmart is still our go-to.

GiveSmart- Just Do It

Rating: 10 out of 10
October 07, 2024
AB
Vetted Review
Verified User
GiveSmart
5 years of experience
I utilize all three platforms GiveSmart offers: Donor CRM, Fundraise, and Events. Previously, our organization was using an event platform that was separate from our Donor CRM which caused duplication of efforts, data-entry and importation errors, and wasted time. Since implementing GiveSmart, each product integrates for a cohesive fundraising strategy, better donor communication, and a better giving experience.
Reports are a quick turnaround and I know the data in my CRM is accurate and timely!
  • Integration Options
  • Reporting
  • Peer-to-Peer Fundraising
Cons
  • Communication options could be improved- texting & emailing. The Event platform has an excellent interface for this. The other two do not.
GiveSmart is an excellent option for small-shop fundraising departments. As a department of one, the integration of all 3 platforms with each other saves me invaluable time and effort.
If you have multiple events a year, or want to offer peer-to-peer fundraising options, this is the platform for you.

GiveSmart is a Smart Choice for Schools

Rating: 10 out of 10
September 24, 2024
JD
Vetted Review
Verified User
GiveSmart
2 years of experience
Our advancement department uses GiveSmart Furndraise, Events and Donor CRM to implement and track all of our fundraising events and donations. We like how he different elements "talk" to each other so data does not need to be downloaded and uploaded manually. The interface is user friendly. Donor CRM provides us with an easy way to do track donor and solicitor activities, send thank you letters, and send year end tax letters.
  • direct importation of data from events and fundraise into donor CRM
  • user friendly interface
  • online help center and customer service
Cons
  • In donor CRM I want to be able to print address labels for large groups of thank you letters (not envelopes, which it does do) without having to download a spreadsheet and do my own mail merge in word.
  • The projectable thermometer in events does not update in real time when doing a live call for donations.
  • I would like individual bidding numbers tied to specific people as they register. When you add bidder numbers later we had multiple people end up with the # "0"
  • I would like projectable images/descriptions that can be controlled during a live auction
It is great for our Gala event including silent auction, Rake-a-Thon, and Giving Day. It is not great for setting up sales for like a student store or other items to buy online.

GiveSmart Gets the Job Done

Rating: 7 out of 10
September 23, 2024
Vetted Review
Verified User
GiveSmart
3 years of experience
Our organization uses GiveSmart for our in-person event in Chicago, which sees about 500 guests per event. The main reasons we chose GiveSmart over other technology options are that the price is reasonable, and it offers different user types, meaning we can have our 50+ volunteers each log in to check people in, sell raffle tickets, help people check out, etc.
  • Allowing for multiple user types/roles
  • Letting donors cover the fees, and keeping those fees more reasonable
  • Very simple check in process which keeps lines moving
  • Relatively simple donation process
Cons
  • Lack of customization options when building each page. The website winds up not looking all that professional.
  • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
  • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
  • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
GiveSmart definitely works for large in-person ticketed events which also involve auctions, paddle raises, and more. The workflow is relatively easy for guests, and especially for volunteers. We especially like how quickly you can add paddle raise donations to specific people's paddle numbers because it allows us to track in real time. The seating functionality has some odd quirks, but overall it works. We opted not to use it for our main donation capture organization-wide because it doesn't look as professional, nor is it as customizable, as some other options on the market.
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