Paystubs MIA
February 25, 2022

Paystubs MIA

David Oakford | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenshades

They process our payroll
  • Nothing
  • My paystubs show up late, several days after payday in their online system
  • I called customer support to ask about this and they hung up on me.
  • As an employee, I expect to see my paystubs on payday, not 3 days later

Do you think Greenshades delivers good value for the price?

Not sure

Are you happy with Greenshades's feature set?

No

Did Greenshades live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greenshades go as expected?

I wasn't involved with the implementation phase

Would you buy Greenshades again?

No

We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.

Greenshades Feature Ratings

Pay calculation
5
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
5
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated