Paystubs MIA
February 25, 2022

Paystubs MIA

David Oakford | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenshades

They process our payroll
  • Nothing
  • My paystubs show up late, several days after payday in their online system
  • I called customer support to ask about this and they hung up on me.
  • As an employee, I expect to see my paystubs on payday, not 3 days later

Do you think Greenshades delivers good value for the price?

Not sure

Are you happy with Greenshades's feature set?


Did Greenshades live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Greenshades go as expected?

I wasn't involved with the implementation phase

Would you buy Greenshades again?


We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.

Greenshades Feature Ratings

Pay calculation
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Direct deposit files
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated