Zoom Video Webinar

Zoom Video Webinar

About TrustRadius Scoring
Score 8.5 out of 100
Zoom Video Webinar

Overview

Recent Reviews

Zoom video webinar

9
May 16, 2022
As an occupational therapy student, Zoom helped me in many ways, especially during the COVID-19 pandemic, I used to get my educational …

Features are excellent.

8
April 23, 2022
For client conversations and webinars, my firm now uses Zoom Video Webinar. We use Zoom to make meeting invitations and see our clients' …

Know The Zoom Way of Meeting Up!!

8
April 05, 2022
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues …
Read full review

Zoom is the reliable option

10
May 11, 2020
We use Zoom for all of our internal meetings and standups as well as company wide meetings. We also use Zoom for all sales, onboarding, …
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Zooming into better productivity!

8
February 12, 2020
My company currently uses Zoom Video Webinar for client calls and webinars. Since we have clients all over the country, it's helpful to …
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Zoom Review

8
January 29, 2020
Zoom is often used to conduct television interviews for school administration as well as to conduct job candidate interviews. The products …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 14 features

Record meetings / events (45)

9.0
90%

Calendar integration (44)

8.6
86%

Mobile support (43)

7.9
79%

High quality audio (46)

7.9
79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

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Pricing

View all pricing

100 Attendees

$40.00

Cloud
per month

1,000 Attendees

$340.00

Cloud
per month

10,000 Attendees

$6,490

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Reporting & Analytics

7.2
72%

Performance & Compatibility of Online Events Software

7.9
79%

Online Meetings / Events

8.7
87%

Online Events Collaboration

7.5
75%

Online Events Security

7.4
74%

Online Events Marketing

6.7
67%

Product Details

What is Zoom Video Webinar?

Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

Zoom Video Webinar Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Zoom Video Webinar?

Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

What is Zoom Video Webinar's best feature?

Reviewers rate Record meetings / events highest, with a score of 9.

Who uses Zoom Video Webinar?

The most common users of Zoom Video Webinar are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (251)

Ratings

Reviews

(1-25 of 47)
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May 16, 2022

Zoom video webinar

Sana Rafiq | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As an occupational therapy student, Zoom helped me in many ways, especially during the COVID-19 pandemic, I used to get my educational sessions, attempted online webinars, and practiced teletherapy all across the world. The recording feature is also helpful if anyone has connectivity issues they can get recorded lectures later and everybody present in the meeting has the insight of it that who is recording.
  • Recording feature is very helpful for students to take missed lecture.
  • Background changing feature helps people to attempt to meet comfortably in any context.
  • Using a pointer of any color or any size is also the best one but according to me, only the host should have it assesses not everyone because sometimes people interrupt through this but the host couldn't help it which makes the environment weird.
  • Screen, video, and audio should be possible to use at a same time.
I am rating like this because I found Zoom a reliable and secure application that helps us to meet people all across the world to make friends, educational sessions, and webinars on different awareness or learning programs, as being occupational therapists, especially in COVID -19 use Zoom meeting for consultant sessions or teletherapy by the help of its different features.
As an OT student Zoom helps us in many ways, especially during a COVID-19 pandemic we used to get our educational sessions, attempted online webinars, and practiced teletherapy all across the world. Overall good and effective features Zoom offer but it is quite expensive and the marker feature should not b accessed by everyone in the meeting because it was a great trauma for me to tolerate it in the COVID phase.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Zoom Video allows our company to set up meetings with various vendors and clients in different locations. This allows us to interact with individuals to analyze product details or address concerns that a client may have with an order. In this time of social distancing we have been using Zoom Video to set up meetings for new business and new relationships with vendors. We are able to contact services like payroll and insurance carriers to go over any changes in rates or help to sign up employees during renewal. We expect to continue to use Zoom for our future meetings to continue to sell our products and get the word out on our company.
  • Easse of Use to connect with individuals
  • Opportunity to include large groups in the meetings
  • private and secure
  • Call in could be easier to navigate
  • Allow the host more options to control the meeting
Zoom is an easy way to communicate with various individuals as long as a internet service is available. Even without a camera or microphone you are able to participate in a meeting. This can vary from casual to professional settings. I can not forsee a scenario where the meeting would not be appropriate.
I have not had issues logging in or setting up a meeting so I do not have much of a reference to their customer support.
Score 8 out of 10
Vetted Review
Verified User
Review Source
For client conversations and webinars, my firm now uses Zoom Video Webinar. We use Zoom to make meeting invitations and see our clients' faces as we discuss their company because we have clients all across the country. Additionally, the screen sharing tool comes in handy when showing clients' websites and other images.
  • For the purpose of voice recording and onboarding new employees, this works well.
  • It is simple to use and has a pleasing appearance.
  • It is a fantastic tool for recording and archiving critical recordings.
  • It could be easier to share documents at a meeting.
  • If this is your first time attending a Zoom webcast, please arrive five minutes early. It might take some time to get there.
Zoom may be used for a variety of purposes. Not only do I want to perform seminars and group coaching here someday, but I also want to establish a webinar. It's convenient for me as a coach and for firms with people scattered over the United States or the globe to be able to gather in one central location. This is useful for anyone who has to meet face to face or even face to audio, and it's even better if the talk or meeting needs to be recorded. I haven't discovered a method to make it less useful or suitable for myself, so I can't speak to that.
We use Zoom for all of our client demonstrations.We send a prospective customer to a sales associate who conducts the demo on Zoom when we get them on the phone and persuade them to do so.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Soon after the pandemic, the entire business ecosystem moved to an online mode of business which helped us to connect with our colleagues from the entire globe. Since we have to conduct and attend several meetings to have a smooth flow of our business decisions. Zoom Video Webinar has come out with a good user-friendly interface and has been a part of our business to this day. Its video recording mode has helped us to keep a record of our decisions and proof of transcript. The host and admin controls help to manage large audience sizes without any disturbances. Having a screen sharing option along with onscreen board and pen usability, enable us to present as well as explain the business parameters and agendas. Its breakup room features help us in the distribution of small events to be conducted simultaneously. It has enabled our team to stay connected for an entire project from drafting to finalization.
  • The screen sharing feature
  • Recording of meetings
  • Providing breakup room
  • Admin controls.
  • Chat option
  • Sometimes irrelevant background noise creates disturbances that need to be identified and auto mute them
  • Identifying spamming messages on chat option and providing admin to block or remove
  • When having large participants presentation screen to users ratio should be properly adjustable
  • It is also prone to cyber-attack like we fear having a sensitive discussion which is crucial to the organization, so if zoom provides a highly secure connection at premium charges, it will be highly appreciated
Zoom meetings are appropriate for 1.casual meetings with friends o 2.virtual parties
3.office events.
4. Conducting meeting seminars for a huge crowd like for thousands .
5. The events or private meetings which need to be recorded and be stored in cloud memory for future references.
6.It is also prefect for medium sized enterprises where meetups are more frequent.
7. It can also be sync with slack which most of the enterprise uses.

Zoom meetings are less appreciated in.
1.Highly sensitive meetings.
2.In a conversational class or interactive teaching programs where 2 -3 people couldn't be heard distinctibly and it creates chaos.
3.Using it as debate forum whould be of less use people can't be assessed properly when their body guestures could be judged properly and simultaneously people talks creates easy chaos.
We don't get many disturbances because of the user interface of the Zoom Video Webinar and the cloud storage feature helps us to store unlimited meetings. The flow of meetings depends entirely on the internet connectivity between the participants and the host. The stable connectivity ensures that meetings and seminars will be a success. It will automatically reconnect once the traffic is low and it gets re-adjusted to the speed. Every issue we had faced in the past has been solved by the Zoom Video Webinar support team in a timely manner, ensuring we get the best user experience.
Kesta Bramble | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Zoom Video Webinar is currently being used by my organization to host project team meetings, departmental meetings, and management meetings. It is being widely used across my organization as well as our affiliates. It creates convenience by avoiding the need to travel far to meet face to face as well as for safety purposes during the pandemic. It's quick and easy to use.
  • The ease of using other apps while on a zoom video call
  • The ability to disable audio during the call so that it can be used on another app
  • [A] simple way to chat within the group to all audience[s] or a particular user
  • Ease of scrolling through the videos of participants as well [as] the participant's list
  • The chat room can enable the option of sending a broadcast to participants on the meeting without sending [it] to all
  • A participant can be on hold on a meeting instead of leaving the meeting and returning
  • Noise reduction if possible for background noise from some participants
Zoom Video Webinar is well suited for business meetings, within companies, whether it be team meetings, management meetings. It can also be used for group discussion purposes where the ability to congregate in person is not feasible. It can also be best used for [an] online school where the class should be interactive and both the lecturer and students play a part in the lesson. I think it is not well suited for public broadcasts for media purposes.
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
Jitendra Choubisa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As our organization is mainly into education management so Zoom [Video Webinar] is being used by my whole organization and by every one of the [employees]. Zoom [Video Webinar] provides a top solution for all the virtual meetings. With its simplistic UI and powerful presentation performance, one can rely on its usage. Zoom [Video Webinar] being now popular in market is used by many of the users. It has click & join feature by which anyone can join the links without even signing up. Zoom [Video Webinar] helps faculties in our institution by providing them full control over meetings and user reports after the meeting through web portals. Zoom [Video Webinar] is incredibly simple to use and present. It is lightweight and its mobile application is also easy to install and use, Students can easily grasp onto it and can start work with. The screen sharing is optimized and has a annotate tool and also privacy tools to restrict anyone else from presenting. Zoom [Video Webinar] provides a 100 participants limit on FREE user account and 45 minutes of meeting limit also and I think it must have to be increased so that Basic users get a more idea of how Zoom [Video Webinar] works in order to upgrade over business/professional plan.
  • Recording : Recordings done by Zoom are high quality and are in very small size. This makes recordings portable and also Zoom provides direct Live on YouTube feature.
  • UI : The user interface of Zoom is very easy and simple. The options are well stacked and enlarged so one can understand them. Scheduling, sharing, starting a meeting is [not] rocket science in Zoom.
  • Presentation : With zoom one can easily present the screen or any particular document. It has annotation tools which is very useful while teaching online.
  • One Click Join : With this anyone can join the Zoom meeting links with just one click. No sign up required, no wastage of time.
  • Limitation for BASIC User : Zoom currently have 100 participants limit and 45 minute meeting limit for Basic users but I think it must have to be increased in order to have a more brief look over its working
  • Cloud Storage For Basic User : Zoom doesn't provide any cloud storage for your recordings for Basic Users, while MS Teams does, and I think that where zoom can make improvements.
  • Video Presentation : Zoom lacks performance at the time of video presentation. Video lags at the time of presentation.
If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
Ryan Connolly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Zoom Video Webinar is being used within my agency to host remote meetings with clients for various purposes such as onboarding, consulting, reviews, etc. This makes remote meetings very simple saving both myself and the client time that might be spent traveling to meet.
  • Very easy to use.
  • Ability to connect through desktop, mobile apps or even landline.
  • The webinar recording is a great feature.
  • Chatting within the mobile app can be a little difficult.
I believe Zoom Video Webinar is well suited for most situations where remote conferencing is needed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Zoom for all of our internal meetings and standups as well as company wide meetings. We also use Zoom for all sales, onboarding, and support calls. Zoom allows us to easily and reliably share our screens and meet with multiple people at once. We use it along side our scheduling tool for the best way to host virtual meetings.
  • Reliable.
  • Simple.
  • Intuitive.
  • Interface.
  • User experience.
Internal meetings, remote or dispersed teams, and virtual product demonstrations are a great example of how Zoom can be used with teams.
Magdalene van der Walt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
As a virtual accounting firm, we use Zoom for virtual meetings with clients. Zoom Video Webinar is a great way to host a company meeting, or get a message out to many clients at once regarding any changes in industry that may affect them.
  • User friendly
  • Stable connection
  • Good video and audio quality
  • None that are glaring
We use Zoom Video Webinar for in-house and client communications. We feel that it is well suited for these needs. We have yet to explore it for lead generation, but based on some reports from associates that we have received, we will be using it for this purpose in the future. I cannot think of a scenario where this application would be less appropriate though.
Score 10 out of 10
Vetted Review
Verified User
Review Source
For some time we've been trying to solve two issues. First, we want to vary the modality of our course delivery. Some students will move to campus, but there are others for whom online synchronous and asynchronous learning is best, given their other personal and professional demands. Secondly, we want to bridge alumni from one degree to another, and we have found that original, online content (aka, webinars) is one of the best ways to continue engaging alumni on key topics of proficiency. Zoom Video Webinar is helping fulfill both of those objectives. We are using it across the organization in different departments. Admissions uses Zoom to engage with large groups of prospective students to answer questions in a live (synchronous) format. Academics is using Zoom to deliver synchronous faculty-to-student interaction for our distance and hybrid students. The alumni and placement office is using Zoom to connect soon-to-be and recent graduates with the knowledge base of our broader alumni. And our continuing education department uses Zoom webinars to provide original content in small, manageable packets that are later expanded upon in our advanced and terminal degrees.
  • Zoom is platform agnostic. It's easy for anyone with a phone or device to attend a webinar.
  • Zoom doesn't require downloading or signing up for software. Users can click through the provided URLs and are immediately in the webinar space.
  • Zoom provides direct access to meetings. Some of the platforms we sampled required attendees to "appear" in a waiting room and be approved by the host. This complicated matters when the host is trying to "host" the webinar and approve people. We love that with Zoom people can pop in, drop out, and come back any time during the presentation and discussion.
  • I would love to see the ability to change recording features. For example, when we record a webinar, it captures whomever is speaking/presenting. I would love the option to set the video record parameters to capture other elements, including chat and discussion.
  • I would love to see Zoom embed a video editing component to their offerings. Currently, we download the webinar recording, import it into a video-editing software, and then place introduction and conclusion elements. Why can't I just do this straight into Zoom. Maybe they can partner with Microsoft or Adobe Photoshop Elements to easily feature drop-and-drag video editing. This would enable users to brand webinars inside the platform.
Whether the group is 5 or 50, we have found Zoom to be dynamic enough to accommodate our webinar hosting needs. For synchronous presentations, we have had no problems whatsoever. Editing and branding content for asynchronous delivery is more complicated, usually requiring users to video edit in a different platform. We love the ability to silence all microphones or open it up for discussion, and in most of our webinars we have elements of both.
Score 8 out of 10
Vetted Review
Verified User
Review Source
My company currently uses Zoom Video Webinar for client calls and webinars. Since we have clients all over the country, it's helpful to create meeting invites using Zoom and be able to see their faces as we discuss their business. Plus, the screen sharing feature is very useful when displaying websites and other visuals to the client.
  • Meeting invites
  • Screen sharing
  • Sometimes clients have issues getting on the call
  • Audio can present issues at times
Zoom Video Webinar is beneficial if you have employees or clients in other areas and need to be able to see them face-to-face or to screen-share with them so they can view the same materials.
January 29, 2020

Zoom Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Zoom is often used to conduct television interviews for school administration as well as to conduct job candidate interviews. The products provide better video quality for interviews and a quicker process for those who are not technologically advanced. Aside from that, we have used it to record audio to share with others.
  • For news interview purposes Zoom has been amazing. Better than Skype even. Once it is installed into a device, no one has issues.
  • For voice recording and onboarding new staff. It is easy to use and has an attractive look.
  • The price is great for individuals but has heard complaints within the company about how the price does not make sense considering how little we use it.
  • Time limitations for meetings have made it a little difficult to work with especially with users in the company who are long-winded. It might be something on my end where I am not figuring out how the program works.
If you are an organization that uses video conferencing a couple of times a month, it will be a great fit. The interface of Zoom is easy to use and very user-friendly. This is good for podcasters too, as you are able to send links to participants very easily and at no cost to them.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have a large group of audience/professionals across the globe. We need to connect on a business call to share the audio, video, and presentations. This helps in smooth transitioning of slides and clear audio for small and medium webinars or All Hands Meet. So this is a great substitute for ON24.
  • Zoom lets you play any streaming videos smoothly without any lag.
  • It helps a great option to record and archive important recordings.
  • If you have not attended a Zoom webcast, please plan to join five minutes early. Sometimes it takes time to get there.
  • You may be prompted to “Run” the program software, which sometimes takes over 3 to 5 minutes, and then only you will enter the Webcast.
Zoom webinar is well suited for AHMs, meetings across virtual locations, and wherever there is media streaming required. We have tried it with over 300 participants, and did not face any issues. As of now, we will be trying to use it for over 1000 external participants for broadcasting webinars in the near future.
January 16, 2020

Building a team remotely

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Zoom to communicate with professional development teams to offer long-distance remote training to our staff. We also use it for hiring and interviews for potential employees who live out of state or on the other side of the mountain passes and cannot come to us easily. Very helpful for having multiple users at once!
  • Multiple users at once.
  • Easy interface.
  • Scheduling conference calls.
  • Becoming a little easier to use on the app.
  • Sharing documents in a meeting could be more smooth.
Zoom is very well suited for helping us coordinate and communicate with multiple teams that are working remotely. It's also very well suited for helping us interview potential employees who are located out of state.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom is used on a weekly basis in my business. It is a very important tool in helping me to communicate and support my clients on a group level. I use it for group coaching twice a week and 1-2 times a month for workshops. This service allows me to gather people from all over the world into one convenient place, puts me in front of them, and records the instruction and interactions for later use.
  • Zoom is convenient and easy to use. This means I can use it easily, but also my clients appreciate that it's not very technical or hard to figure out. It works for everyone!
  • Zoom is affordable. I appreciate that I can use it for free up to so many minutes, and that I can have some free storage. I pay to use it for longer periods and this is affordable, too.
  • It's easy for my clients to create an account, access the meetings and join. They don't mind going to the effort of using a technical tool, so I am able to use this service often and it adds value to what I offer.
  • I hardly ever have technical difficulties, so it is reliable, which is very important to me!
  • I am able to switch screens to show my documents or slides. This is very nice in my workshops so that my attendees can follow along and understand better. I think it's easy to use!
  • I would like it if Zoom offered cheaper storage for my recordings. It is expensive. So we upload our recordings to YouTube.
  • I am happy with all other aspects of Zoom!
Zoom is great for so many uses. Someday I want to create a webinar on here, not just do workshops and group coaching. It's useful for me as a coach and useful for companies who have employees all over the US or the world to be able to meet in one central place. This is good for anyone who needs to meet face to face or even face to audio, and even better if they want the conversation or meeting recorded. I haven't found a way it is less helpful or less appropriate for myself, so I don't know anything about that.
November 19, 2019

Zoom to progress!

Guy G. Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoom is a forward progressive platform that the younger generation will enjoy. The intuitiveness makes it fun and very easy to navigate. We use Zoom both internally and externally for calls around the globe.
  • We use Zoom with our internal software development team which is global in scale to review code, product enhancements, and general collaboration.
  • It is great for our external presentation to prospects.
  • The only issue I have is that I have been a user of GoToMeeting for many years and very comfortable with the tools and navigation. Using Zoom took some time to adapt to their platform and tools.
Zoom is great for global video conferences.
Maury Rubin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We do all of our demonstrations with clients on Zoom.

After we get a prospective client on a phone and convince them to take a demo, we transfer them over to a sales associate who runs the demo on Zoom.
  • Usually, it offers a crisp video.
  • It's nice that you can have multiple hosts to control the meeting.
  • It's sometimes hard for our clients to get into the meeting in a seamless manner. When a new client clicks a zoom link it always prompts them to download the app instead of just launching in their browser.
It's good for hosting demos for clients, and meeting with teammates while traveling.
Rocky Kev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My company is remote. Being remote doesn't mean there aren't any conversations happening. My team is constantly chatting through Slack, jumping on 1-on-1 meetings/team meetings in Zoom, and pushing updates to Asana. Zoom has been our go-to platform for video conference calls. Zoom Video Webinar is just as good, using the same technology to share our webinar to our audience of thousands.
  • Easy for the administrator to set up and get started.
  • Easy for participants to jump in. No configurations. It just works right out of the box.
  • Really easy interface with clear buttons/actions.
  • Fast and reliable.
  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Some specific scenarios where Zoom Video Webinar is well suited would be for group training and presentation meetings.

For group training, it allowing participants to ask questions and presenting content without any hiccups. You can gauge the participation level and share content like PDFs/slides/etc. You can also invite additional hosts and have multiple cameras if you have a Q&A style session. I even know of colleges that use Zoom to connect multiple classrooms in different cities together.

For presentations with clients/companies - it just works! Any computer with access to a browser can get it to work - no messy configurations or long installs. I can share the zoom link with them and see them in the room within 2-3 minutes. Try that with Skype/GoToWebinar, and it'll take 10-15 minutes of installing, account creation, and other annoying setups. We can whiteboard, draw things out, share a screen with a Google Document... it's great.

Zoom Video Webinar isn't a replacement for live training. No technology is.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Zoom Webinar to collaborate as a team. We conduct Team Meeting and Client Facing meetings. This is a great tool for us to meet face to face while being miles apart. This is also a great way to share and review documents as a team and make edits in real time. A very valuable and efficient tool.
  • Great way to meet face to face with our internal team and with our clients.
  • We use this tool to share and collaborate on documents. Allows us to make real time edits.
  • Zoom is very user friendly and very few call in or user issues. Some of the other web conferencing tools we use often drop calls or have issues with sharing.
  • Notification of a when a new chat has been typed would be great. Often times there will be a chat and no one sees it.
  • Notification of updates that need to be done ahead of time would be great. It's always frustrating to have to do an update right before a call. Or allow individuals to still get on a call and then update after the call.
  • I don't have any other suggestions. I enjoy using zoom and I appreciate that we rarely have any connectivity issues.
Zoom is a great way to bring your team and or clients all to the same place, to meet in face to face without having to be in the same physical location. It allows for us to have the personal connectivity and to be productive as a team. It is especially great for weekly team meetings.
Katelyn Rylee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Zoom personally and my company uses it. We have mostly used it to recruit other agents and do eXp explained videos. I also use it to record myself making videos of powerpoint for other agents and clients to send to when they inquire about something. A lot of big agents also use it to do educational sessions once a week and I always try to attend and learn as much as possible. It makes it easier for our company to communicate throughout different states and countries.
  • One thing that is amazing about Zoom is that you can pull up a PowerPoint, use a laser or draw on it and then record yourself presenting it to people!
  • Another thing I love about Zoom is that you can schedule meetings and send out the ID for them so that people can mark it on their calendars and join if they want to.
  • One thing that Zoom does that I like is that every one that is on can have their face showing and talk or respond if they want to. You can chat with so many people at once from all over!
  • I'd love to see where you can make a personal meeting ID. I would like to be able to name my meetings so that people know what it is and its easier to put the ID number in.
  • I'd also like it if I'm not showing my face, my little screen goes away because I always think that my face is still being shown even if it isn't.
Zoom is very suited if you belong to a big company and either the employees are remote or you want to talk to people in different states. It definitely makes communication in big areas easy. It's also great if you're coaching someone. It may be less appropriate if it would be better to meet someone face to face because they will be working in your office or joining your team. I also think it's a little silly to use between family members as well.
November 05, 2019

Zoom at its best!!

Anil Gurudinasinghani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Being a recruiter, we use Zoom for scheduling interviews of candidates. It's easy to generate a meeting ID using Zoom and we can share the link to the candidate for joining the meeting. Zoom can also be used to set up an audio discussion so it's helpful for both audio and video discussion, and another positive point is that we can use Zoom in audio mode even if other party is on video mode and vice versa.
  • Video interview meetings
  • Audio interview meetings
  • Screen sharing in meetings
  • Zoom is very easy to use for anyone who has or does not have knowledge, you adapt very quickly to its interface.
  • It takes time to connect through link.
  • I don't like the feature that Zoom doesn't tell me the count of calls I made on a daily basis. I have to manually count in the Zoom desktop app that I use.
In our organization, the main purpose of Zoom is scheduling interviews and meetings with the clients. I like Zoom Video Communications for several aspects, one of them is that you can make video conferences with your partners. It also offers the best video, audio and wireless display experience to share through Windows, Mac, iOS, Android, Blackberry, and Linux. It is super fast and easy to use and it gives you a few days of premium testing so you can access the full use of Zoom.
October 28, 2019

Zoom Zoom Zoom!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom Video has been amazing! We have been able to bridge a major communication gap with our client, and internally with our team.
  • Clear video and audio
  • Ability to quickly share screen
  • Easy to Use
  • Email Invites do not look great
  • Setting up a meeting can be a little confusing at times
It has been amazing for our small client base as it helps bridge some major gaps in communication since having it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use zoom to collaborate with external partners and colleagues. We use it for meetings, both audio and video, as well as screening sharing. It helps that we can use one platform for all types of sharing and connection.
  • Single platform.
  • Flexibility in audio/video.
  • Easy set up of meetings.
  • Recurring meetings.
  • Use of host passwords.
  • Calendar integration.
Zoom is good if you want to use all of its services, but it can be harder if you only want to use a few of them. For example, if you just want to have a voice call, it can be hard to set up without also including all the other options.
Mogana Tashiani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Zoom Video Webinar for client meetings and team meetings. Though Zoom Video Webinar, the presentation slides can be shared to other users. We use it for our regional company meeting, connecting with other offices across countries such as Japan, Thailand, Korea, Malaysia, and Singapore.
  • Zoom Video Webinar is easy to install and use. It is extremely user friendly.
  • Many apps can be integrated with Zoom. I integrated Google Calendar with Zoom to manage my schedule easily.
  • The quality of video streaming is much better than other similar vendors. It is rare to experience technical issues during video-based meetings.
  • Sometimes the users are inaudible. Like other video communication platforms, I need to exit and return back to the meeting to solve the problem.
I often call clients in different regions which have different time zones. It is easier to schedule a meeting using Zoom as I can directly use Zoom to login to my email account to schedule and send meeting invitations fast and easily. Zoom also supports mobile and dial-in that make the connectivity with clients easily.

The basic plan of Zoom has meeting limitations up to 40 minutes hence users need to upgrade their account for extended meetings.
Karee Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it for meetings, presentations, inviting prospects to learn more about our products, etc.
  • Can watch or listen via mobile app
  • It’s free
  • Can ask questions/interact
  • I like that don’t have to be on Facebook or anything to use it - but would be great if it could be connected to FB or Instagram live.
  • It’s hard to send instructions for log in to people - I find people get confused.
Meetings, presentations