Multi OS support is a quite the deal maker
June 04, 2021

Multi OS support is a quite the deal maker

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hexnode UEM

We had developed an in-house app to be used inside the organization and wanted to distribute the app to all devices. The app also needed periodic remote updates. We were in the market for a solution that could help us reduce the tedious workload of making sure everyone has the app installed and updated and we found Hexnode. Hexnode is presently used across the organization.

Hexnode helped the team to create dynamic groups so that we could get the devices sorted into appropriate groups immediately upon enrollment. We grouped the devices based on the Operating System. After uploading the IPA file of the enterprise app to the server, a policy with the specific app was created. On associating the policy with the required device group, the app got distributed to all the devices in the group automatically.
  • Quick enrollment.
  • Quality after sales support.
  • Multi OS support.
  • Limited features.
  • Need improvement in UI.
  • Misses out on a few integrations.
  • Very good support team.
  • Scheduled updates.
  • Enterprise app store.
  • Increased efficiency.
  • Increased device adoption.
  • A positive ROI.
We tried Jamf Pro for the same but the UI looked a bit dated and while Jamf is a more established product, it did not have multi-OS support which was one of our primary requirements. Hexnode on the other hand had a smoother UI and offered a better value for the money spent.

Do you think Hexnode UEM delivers good value for the price?

Yes

Are you happy with Hexnode UEM's feature set?

Yes

Did Hexnode UEM live up to sales and marketing promises?

No

Did implementation of Hexnode UEM go as expected?

Yes

Would you buy Hexnode UEM again?

Yes

Hexnode is very useful in scenarios where there are a lot of devices in an organization that the admin team needs to manage remotely. Hexnode works flawlessly with android, iOS and desktop devices. However, they still have limited features when it comes to windows desktops or tablets. Our organization practically had zero windows devices with the users so it wasn't a problem for us.