Item: Hexnode UEM
Rating: 10
Author: Verified User

Overall Satisfaction with Hexnode UEM

Use Cases and Deployment Scope

We use Hexnode to monitor our shared ios devices and training computers that are handled by a large number of employees. We are still implementing this at all our locations but we currently have about 60 devices, which about 50 are ipads, about 5 are shared iphones, and 5 are training windows devices. Before Hexnode, we had some issues with theft, but now that we have a geofence on everything so we can lock them if they leave location, and are able to lock things down what they can install so they are not as tempting to steal in the first place.

Pros and Cons

Pros

Kiosk mode ipads
Remote Management
Geofencing

Cons

It was a little confusing to get started
Windows kiosk not as easy to use
Difficult to remove activation lock

Return on Investment

We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.

Usability

I would 100% recommend it for monitoring any ios devices, but it has been a little more bulking on windows devices otherwise it would be a 10 out of 10. Ios devices are easy to set up and maintain. We will be continuing using it in the future to help remotely maintain our devices.

Key Insights

Do you think Hexnode UEM delivers good value for the price?

Yes

Are you happy with Hexnode UEM's feature set?

Yes

Did Hexnode UEM live up to sales and marketing promises?

Yes

Did implementation of Hexnode UEM go as expected?

Yes

Would you buy Hexnode UEM again?

Yes

Other Software Used

Verkada Access Control, Microsoft 365, Squarespace

Likelihood to Recommend

Our business is currently looking to roll out about 100 shared employee phones at our 50 locations. Since phones are easy for someone to walk off with, geofencing is necessary. Additionally, we are also looking to roll out 3-6 ipads at all our locations. Not only does this help with theft, but it also makes ipads easy to set up without an apple id. Before, we got ipads locked to apple ids or employees changing the passwords and making it very difficult to continue to use them after that employee leaves. With Hexnode, we can download everything remotely from our Apple business account.

Comments

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Easy Tool for Remotely Protecting Devices