TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/cn/EV/MTUP7E033QBO.PNGSquarespaceSquarespace: the best choice for small businesses and freelancers!2019-02-15T20:05:58.985ZI've been using Squarespace off and on for years, but in the past year, I've shifted my freelance web design business completely over to Squarespace (from WordPress and GatsbyJS). For small businesses, it simply makes more sense, because there's no need for a developer or tech support longterm. This allows me to keep creating new websites and focus on the design aspect, rather than on providing maintenance services to existing clients.,Easy to use. Literally, anyone can manage it after 30-60 minutes of training.
It offers more design flexibility than it used to (backgrounds, more unique layouts, etc).
There's no need for maintenance—plugin updates, security issues, etc.,The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.,8,I spend zero time on maintenance now. It's really nice to finish a project and feel that my client is self-sufficient.
Revision processes are a lot easier than they are with custom-code websites because I can simply do one round of revisions, then turn the site over to my client, so they can do what they want with it.
Visual editing means I can simply start designing in the CMS itself, which saves time by cutting out the prototyping and coding phases.,WordPress and Contentful,Contentful, Microsoft Visual Studio Code, Adobe Premiere Pro,Developer,1-10 pagesAndrew FoltsDesigner Look and Feel is Ideal for Creative Businesses2018-12-17T22:52:33.831ZI use Squarespace to build, manage and maintain websites for my small business clients who are involved in a variety of industries. Squarespace's "designer" look and feel, along with well-designed templates overall, makes it ideal for companies where creative representation is especially important. This includes graphic designers, photographers, architects, etc. The look is achieved through wide-format imagery, extensive availability of designer fonts, use of white space, etc.,Ease of use with its drag and drop interface.
Beautiful templates — more so than other easy to use builder tools like Weebly or Wix.
Extensive and well-designed elements, including fonts.
Images are presented beautifully.,Drag and drop interface is not as intuitive as it was when it first launched. It's a bit more challenging to use than, say, Weebly.
Its ecommerce functionality isn't as robust as something like Shopify.
Setting up grids or sections isn't as easy to do as other tools.
Changing templates to see how content may look isn't seamless.,10,My clients are very happy with the results they're getting from their websites.
They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
We can easily manage updates to their on-site SEO.,Weebly, Shopify and WordPress,Weebly, WordPress, Airtable, Todoist, Screaming Frog SEO Spider, Zoom,Developer,10-100 pagesRobbin BlockIf Squarespace went to high school, they would have won "best all around" as their senior superlative.2018-11-23T19:05:08.377ZWe use Squarespace to support our company website. I also personally use Squarespace to support multiple websites for side projects.
Our marketing team uses the platform most consistently internally. We had formerly built our site on Wordpress, which proved to be too difficult to update and maintain. We switched to Squarespace and haven't regretted it for a second. The website builder is intuitive, but also has advanced customization so our design team is happy and our marketing team can manage it.,Intuitive User Interface: Literally anyone can create a website on Squarespace, from the experienced designer to the absolute novice.
Customization: While Squarespace manages to be extremely user-friendly, it doesn't do so at the sacrifice of customization. You can still add custom coding if you need to, but it doesn't require coding experience to make a well-designed site.
Functionality without hundreds of plugins: Many Squarespace competitors offer expanded functionality through plugins, which can be difficult to work with as they are third party functions that vary in quality. Squarespace has done a great job of adding features to their platform, so plugins are less necessary. They offer many integrations to major services (like Typeform and Stripe), but the experience is much better than sifting through hundreds of plugins.,I could see an experienced designer being frustrated by the limitations of Squarespace compared to an open platform like Wordpress.
Sometimes it's difficult to make quick edits in the website builder because you don't know where the functionality resides. For example, you can make some edits to your nav bar by clicking on the nav bar, but you can make others by going through a series of menus. This is easily resolved by watching the tutorials, but can be frustrating for new users.,10,Our Squarespace website has saved us thousands of dollars in our technical development budget, as we were able to build and support our website internally instead of outsourcing the project to an agency.
In combination with Hubspot, we've been able to increase our inbound website leads by 150% over the last year.,WordPress, Leadpages, ClickFunnels and Wix,AdStage, ClickFunnels, Hootsuite Pro, Zoho Projects,Content Author / Administrator,10-100 pages,3,1,We use Squarespace to build and support our main company website.
We use Squarespace to build and support website for any new offerings or side projects.,We have integrated Squarespace with Hubspot Sales to build an excellent inbound marketing engine.,We'll continue to use Squarespace for new product offerings and side projects websites.,10,Yes,Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product,I wouldn't change it.Emily MuhoberacSquarespace is an excellent platform for simpler websites, but be aware of some e-commerce limitations2018-11-20T01:52:28.312ZWe use Squarespace as our e-commerce website and platform. It is our portal through which customers can find out about us, our products and what we do and then they are able to purchase our products on our website. It is basically like most traditional e-commerce websites. We do utilize certain other tools that Squarespace offers, like their Analytics tools to gauge the traffic to our site, traffic sources and sales data. We do also use their "Abandoned Cart feature which allows us to contact customers that added product to their shopping cart but did not complete a purchase. At this time we do not use a lot of the marketing tools that Squarespace offers as part of their Advanced Commerce plan.,Getting started with Squarespace is incredibly easy. Their templates make getting an early design for your website set up and published quick and simple. There are plenty of advanced features that can be utilized to tweak the design indefinitely but getting up and running smoothly and quickly is key and Squarespace does that beautifully.
The Squarespace Analytics tools are incredibly helpful. They are quite detailed yet very easy to understand and parse through. If you've ever tried to understand all of your Google Analytics data, you can feel like you need to get a new degree to comprehend it all. Squarespace Analytics are intuitive and easy to understand allowing you have an easier time making decisions based not eh data you re provided.
Squarespace makes integrations with other platforms very easy as well. Email service providers (like Mailchimp or Contant Contact), or integrating with outside fulfillment centers for orders of your products is very easy to set up. The back end design and control makes navigating through these things very easy (with the right instructions, of course).,My biggest complaint about Squarespace is particularly about the shipping rates controls in the Commerce plans. Squarespace does not allow you to assign different shipping costs to different products. You can set up different costs for different levels of shipping (for example, Ground, Express, Overnight, etc.). But if you have two different products that are different sizes and weights you cannot independently assign each of them a different cost for Ground shipping. All products have to have the same price for Ground, the same price for expedited, etc. It is incredibly frustrating. This one deficiency alone has actually been enough to have prompted me into looking for alternative platforms for my e-commerce site. If you sell multiple products of varying sizes and weights and you intend to charge you customers shipping, then be aware of this beforehand. If you only sell digital products, or products that don't vary much in size or weight, or you intend to offer free shipping on everything then this will not be as big a deal for you.
Squarespace offers excellent help services via live chat, but in the years that I've used it I get the sense that recommendations from users are taken seriously. I've made numerous recommendations for enhancements and fixes over the years and I know other people that have as well. However what I continue to see from Squarespace is development of new product offerings that aren't necessarily in line with their core product offering, and not much in the way of making what they already offer much better. There are certain things that should be prioritized by their development team but I don't get the sense that these are taken seriously. Of course this is just my guess as I don't work there but it's important to remember that perception is reality to those who are perceiving.
As much as Squarespace makes integrations easy, they still have along way to go with regards to being recognized by many other platforms as integration worthy. Very often I come across services that offer integrations with web design platforms and Squarespace is not one of them. I'm not sure why this is but I wish Squarespace would do a better job of working with these other companies to have integrations with them.,8,Our direct to consumer selling platform is done primarily via our website so Squarespace is the major player here. We do sell on Amazon and eBay as well, but the majority of our direct to consumer revenue is generated via our website with Squarespace.
Due to the above-mentioned deficiencies in making shipping costs product specific we do see a small percentage of loss in individual orders depending on where an order is being shipped to. We have to make sure our shipping prices are not exorbitant so in some cases the cost to ship a product is greater than what we charge the customer. This could be rectified is Squarespace would enhance the way they allow users to implement shipping charges.
The clean look of the website, the ease of creating new content and the ability to add new products in the Commerce Advanced plan has surely allowed us to grow our sales with a clean look and added product offerings. Hard to measure though how much the can be attributed though directly to Squarespace.,Shopify, Wix and Magento Commerce Cloud (formerly Magento),MailChimp, Hightail, Grasshopper, Calendly,Content Author / Administrator,10-100 pagesDaniel Shatzkes CEO Entrepreneur, Manufacturer, MusicianWebpage development that's as easy as it looks in the commercials.2019-02-14T19:19:57.770ZWorking as the A/V Media Coordinator for a multi-campus religious organization, we needed a user-friendly way to create a church website that provided a way to relay comprehensive information for all of our campuses, while maintaining accessibility for visitors and an easy way for non-tech users to update information on the website as needed.,User-friendly Interface: Easy to jump in and create with no coding or design experience required.
Free Trial (No Card Required): Designing the perfect website takes time. Squarespace allows a 14-Day Free Trial (with live access to the website) to learn the interface, input information, and tweak designs before committing to any plans.
Multiple Tiers: Depending on the business or individual needs, Squarespace provides multiple website and commerce plans with corresponding features based on the user's goals.,Pricing: While not too prohibitive, Squarespace hosting may be more than the average user may want to spend on hosting, especially if building their own website from scratch. However, if looking for a quick, good looking website that is easy to manage, Squarespace is the way to go.
Almost cookie-cutter Templates: when developing using the Squarespace auto-generated website builder, the templates provided look somewhat generic. If looking for a functional website that looks nice, Squarespace will do the trick. If looking for a quick, but more customized look, this might not be the way to go.,7,Increased Web Interaction: We migrated to Squarespace from using a customized Wordpress template. Squarespace built and configured a clean and functional website for our church that must be more welcoming to visitors, as we have seen an increase in interaction with our existing members (signing up for events via website) and new visitors reaching out (via contact us form).
Easy to Manage: Before switching to Squarespace, due to the complexity of adding updates or announcements to our website, all updates needed to be run through a volunteer who managed our website. Now we can assign multiple contributors to update information for our events, distributing the workload.,Wix and WordPress,Developer,10-100 pagesDan Talvi
Unspecified
Squarespace
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
