Hipchat for support
June 29, 2016
Hipchat for support
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HipChat
hipchat is used by different teams to collaborate and interact on a daily basis so that email is not being cluttered. It is a faster response from the other team members when they need support or something quick like "do you know this ?" and other person is on the phone and they can still answer it.
- Teams can interact.
- Individuals can get faster response.
- Email is not cluttered.
- Connection issues, it is constantly disconnecting and reconnecting.
- Sometimes search doesn't find everything that you are looking for and you know that it is there.