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HipChat (discontinued)

HipChat (discontinued)

Overview

What is HipChat (discontinued)?

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

Read more

Learn from top reviewers

Basic app with basic features

Rating: 7 out of 10
April 13, 2021
IncentivizedVetted ReviewVerified User
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very effectively. HipChat had plugin and in...
Continue reading
Verified user
Engineer
HipChat (discontinued)5 years of experience

Easy to use with lot of room for improvement

Rating: 6 out of 10
March 23, 2021
IncentivizedVetted ReviewVerified User
HipChat is used as channel to communicate within our team, and also used to collaborate with other teams and individuals. It is used by our organization, as it was cheaper com...
Continue reading
Ajay Akunuri
Engineer - Information Technology
Sr application support engineer
Albertsons Companies
HipChat (discontinued)2 years of experience

Great tool for real-time communication

Rating: 9 out of 10
March 16, 2021
IncentivizedVetted ReviewVerified User
HipChat was used for my section of the organization. My team had its own group chat were we communicated. It solved the problem of working from home and relaying messages to m...
Continue reading
Verified user
Professional
HipChat (discontinued)3 years of experience

HipChat an instant message platform that misses the mark.

Rating: 5 out of 10
March 15, 2021
IncentivizedVetted ReviewVerified User
The company I formerly worked at used HipChat for all inter-office employee communications. In 2013 when I started at GLG, it was the primary form of communication used by emp...
Continue reading
Joe Tresca
Former Employee - Engineering
Sr. Visual Design
GLG
HipChat (discontinued)3 years of experience

Sprinting with HipChat

Rating: 9 out of 10
February 9, 2019
IncentivizedVetted ReviewVerified User
HipChat is used by our Agile Transformation Office (ATO). We create Kanban and Scrum team rooms. Each team collaborates in dynamic discussions on daily work. We also have supp...
Continue reading
Bob Cadieux
Team Lead - Information Technology
Scrum Master/Agile Coach
Express Scripts
HipChat (discontinued)2 years of experience

HipChat - A good messaging service

Rating: 5 out of 10
December 18, 2018
IncentivizedVetted ReviewVerified User
HipChat is a product using the concept of connecting with other people, just like a messenger for office purposes. You can share files and videos but it gets messy when sendin...
Continue reading
Verified user
Engineer
HipChat (discontinued)1 year of experience

Communicate with a real-time chat with your team members

Rating: 7 out of 10
January 24, 2018
IncentivizedVetted ReviewVerified User
We use HipChat to communicate with virtual teams, across the whole organization. It gives virtual teams a sense of belonging to the same team, and allows people to communicate...
Continue reading
Verified user
Engineer
HipChat (discontinued)2 years of experience

HipChat is a good solution for teams looking for something cheaper than Slack

Rating: 7 out of 10
January 23, 2018
IncentivizedVetted ReviewVerified User
We adopted HipChat for our team as a better way to communicate when our organization was still using Jabber as the official communication tool. At the time, it was a much bett...
Continue reading
Verified user
Engineer
HipChat (discontinued)2 years of experience

A poor alternative to Slack

Rating: 3 out of 10
January 23, 2018
IncentivizedVetted ReviewVerified User
I tried out HipChat as an alternative to Slack and was not satisfied. We intended to use it for internal communications with team members, file sharing, and project organizati...
Continue reading
Verified user
Analyst
HipChat (discontinued)1 year of experience

There's big room for improvement!

Rating: 5 out of 10
January 19, 2018
IncentivizedVetted ReviewVerified User
We use Hipchat across all company offices as it comes with JIRA and other Atlassian software. We have multiple groups depending on the department or product but only internall...
Continue reading
Verified user
Program Manager
HipChat (discontinued)3 years of experience

HipChat - Open, developer friendly online communication tool for your business.

Rating: 6 out of 10
January 18, 2018
IncentivizedVetted ReviewVerified User
HipChat is a good tool for internal online chat. My organization tried it for some time but due to error prone technical features, we discontinued. This application has some g...
Continue reading
Himanshu Singh
Manager - Product Management
Product Manager
ANS Commerce - E-commerce Solutions for India
HipChat (discontinued)1 year of experience

HipChat for devops

Rating: 7 out of 10
January 17, 2018
IncentivizedVetted ReviewVerified User
HipChat has been selected as a product from Atlassian's suite. Because we already used Bitbucket and because we were looking for a persistent chat room, HipChat was chosen. Th...
Continue reading
Hugo Romani Cortes
Engineer - Engineering
Middleware Architect
Air France
HipChat (discontinued)3 years of experience

HipChat

Rating: 9 out of 10
January 17, 2018
IncentivizedVetted ReviewVerified User
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or in a room setting. I particularly like...
Continue reading
Verified user
Manager
HipChat (discontinued)4 years of experience

HipChat ain't all that hip.

Rating: 3 out of 10
January 17, 2018
IncentivizedVetted ReviewVerified User
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently had issues such as outages, latency,...
Continue reading
Verified user
Employee
HipChat (discontinued)1 year of experience

HipChat is a great chat client for small-to-moderate sized-business.

Rating: 9 out of 10
January 16, 2018
IncentivizedVetted ReviewVerified User
We started using HipChat in our Development and IT departments, but have had other teams migrate from Skype for Business so it's pretty much across the organization including ...
Continue reading
Eric Broz
Professional - Marketing
System Administrator
Turning Technologies
HipChat (discontinued)2 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

HipChat Basic

$0

Cloud
per user

HipChat Plus

$2

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.hipchat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.3
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3
Avg 8.1
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Product Details

What is HipChat (discontinued)?

Hipchat is discontinued by Atlassian. Users are being migrated to Slack.

HipChat (discontinued) Features

Project Management Features

  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Custom emoticons

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

HipChat (discontinued) Integrations

  • Bitbucket
  • PagerDuty
  • Adobe Creative Cloud Image Editor
  • Facebook
  • JIRA
  • Google Calendar
  • Statuspage.io
  • Uber
  • and over 100 more!

HipChat (discontinued) Competitors

HipChat (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Hipchat was discontinued by Atlassian. Users are being migrated to Slack.

Slack, Microsoft Yammer, and Skype for Business, now part of Microsoft Teams are common alternatives for HipChat (discontinued).

Reviewers rate Surveys highest, with a score of 7.8.

The most common users of HipChat (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(576)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HipChat has become an essential tool for organizations across various industries, providing a platform for efficient communication and collaboration. Users have praised its effectiveness in reducing the need for email and keeping track of events, discussions, and most employee communication. It has replaced other instant messaging platforms and is used for direct messaging, channel-based chat, disseminating information, and keeping everyone informed. Engineering teams particularly find HipChat useful for publishing build results, tracking deployment logs, and coordinating work during incident response. Software design/development agencies have also found value in HipChat for facilitating communication within teams spread across different time zones. Overall, HipChat has proven to be an easy-to-use platform that fosters collaboration between distributed teams and different departments while minimizing reliance on email. Its integration with other Atlassian software further enhances its functionality and makes it a valuable tool for organizations looking to improve their internal communication processes.

Reviews

(1-25 of 133)
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Basic app with basic features

Rating: 7 out of 10
Incentivized
April 13, 2021
Verified User
Vetted Review
Verified User
HipChat (discontinued)
5 years of experience
Use Cases and Deployment Scope
HipChat was used by our whole company and especially within the Engineering community. It helps everyone to communicate across team very effectively. HipChat had plugin and integration support so we have integrated with every other internal applications within the company. It helped for effective communication. It helped engineers' productivity and everyone reachable via this online platform.
Pros and Cons
  • Instant Messaging app within your team and across teams via private and public channels
  • Sharing documents and integration with JIRA were very helpful. Since it's an atlassian product it supported lot of integrations with confluence, jira, bitbucket.
  • Video calls and audio calls.
Likelihood to Recommend
Well suited for

Cross-teams communication.
Webhooks support.
Easy integrations with Atlassian products and other systems as well.
File sharing directly or in a group.
Video/Audio calls.

Not suited for:

Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.

Easy to use with lot of room for improvement

Rating: 6 out of 10
Incentivized
March 23, 2021
AA
Ajay Akunuri
Sr application support engineer
Albertsons Companies (Retail, 1001-5000 employees)
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
View profile
Use Cases and Deployment Scope
HipChat is used as channel to communicate within our team, and also used to collaborate with other teams and individuals. It is used by our organization, as it was cheaper compared to other solutions at the time we started using it.
Pros and Cons
  • Easy to create private rooms and add people
  • Effortless searching history of conversations
  • Simple to integrate other Atlassian products like confluence and Jira
Likelihood to Recommend
Hipchat is well-suited when you are referring to other Atlassian products in conversation as well as when you writing a code and sending it in a chat . The whole code is very well formated and easy to read . I personally Find it less usable when using screensharing and video/audio feature. Didnt have really good experience in meetings

Great tool for real-time communication

Rating: 9 out of 10
Incentivized
March 16, 2021
Verified User
Vetted Review
Verified User
HipChat (discontinued)
3 years of experience
Use Cases and Deployment Scope
HipChat was used for my section of the organization. My team had its own group chat were we communicated. It solved the problem of working from home and relaying messages to my team members in real time. It helped eliminate individuals getting lots of emails. HipChat gave us clarity and transparency on what people were working on.
Pros and Cons
  • Good user interface
  • Transparency
  • Easy to use
  • Easy to manage
Likelihood to Recommend
HipChat was a great tool for real-time communication. It was great when I was able to link Jira products to specific HipChat rooms so that when issues were updated or addressed, messages are sent to a HipChat room that I specified. This gave my team and my clients clarity and transparency. I also really liked the fact that it integrated with other Atlassian products. This was a really big bonus for me and my organization since it allowed us to have one suite to manage all social products--Jira, Confluence, and Crowd.

HipChat an instant message platform that misses the mark.

Rating: 5 out of 10
Incentivized
March 15, 2021
JT
Joe Tresca
Sr. Visual Design
GLG (Computer Software, 501-1000 employees)
Vetted Review
Verified User
HipChat (discontinued)
3 years of experience
Use Cases and Deployment Scope
The company I formerly worked at used HipChat for all inter-office employee communications. In 2013 when I started at GLG, it was the primary form of communication used by employees. Although our desks all had ip phones we almost never used them unless interfacing with clients outside of the business. Instant messaging through HipChat made a huge difference in productivity since it meant you could respond even while inside a meeting. Meetings were nearly constant at GLG and this massively improved productivity and response times.
Pros and Cons
  • Instant Messaging Colleagues
  • File Transfer
  • Searchable Message History
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.


Sprinting with HipChat

Rating: 9 out of 10
Incentivized
February 09, 2019
BC
Bob Cadieux
Scrum Master/Agile Coach
Express Scripts (Hospital & Health Care, 5001-10,000 employees)
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
View profile
Use Cases and Deployment Scope
HipChat is used by our Agile Transformation Office (ATO). We create Kanban and Scrum team rooms. Each team collaborates in dynamic discussions on daily work. We also have support and private scrum master channels.
Pros and Cons
  • Create team rooms for Kanban and Scrum teams.
  • Great tool for immediate collaboration.
  • Allow public access to team room or restrict members.
  • Add attachments to discussions.
  • Create a new private room on the fly.
  • New messages alert room members in e-mail.
  • Start a new room within minutes.
  • Integrates with JIRA and Confluence Wiki sites.
  • Search box allows filtering through all discussions.
Likelihood to Recommend
HipChat is well suited for Scrum teams in Sprints. Excellent tool for handling story defects or asking business stakeholders questions. By integrating with JIRA, we can address a story issue immediately. HipChat does not provide a meeting function.

HipChat - A good messaging service

Rating: 5 out of 10
Incentivized
December 18, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
Use Cases and Deployment Scope
HipChat is a product using the concept of connecting with other people, just like a messenger for office purposes. You can share files and videos but it gets messy when sending large files. Easy to use and easy to create groups and communicate. This type of software is better for fast messaging than sending emails; you will get notified when any message arrives.
Pros and Cons
  • Connecting to office people in simpler way.
  • Easily sending documents, videos, images, etc.
  • Video call feature is also available which can be used.
Likelihood to Recommend
There are lot of messaging services nowadays. HipChat still has to be developed better. They should upgrade their software to keep up with the race of the messaging world. Their service is just average.
Connecting to bunch of office people in a single platform is a great idea, as is sharing documents and images, but doubts will always be there for security of confidential documents.
Small and medium companies can use HipChat, but when it comes to a large company HipChat is not the best option.

Communicate with a real-time chat with your team members

Rating: 7 out of 10
Incentivized
January 24, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
Use Cases and Deployment Scope
We use HipChat to communicate with virtual teams, across the whole organization. It gives virtual teams a sense of belonging to the same team, and allows people to communicate in real time, addressing problems more interactively, and sometimes faster than a mail thread sent to all people from the same team could do.
Pros and Cons
  • HipChat keeps the history of a chat within a room, allowing anyone with the right permission to join the room at any time, and to search the chat history months after.
  • HipChat has support for animated gifs, which allows the people to communicate with animated gifs and memes.
  • People who are not in the chat at the time they are mentioned receive an e-mail, so that they know they need to catch up later on.
  • HipChat is integrated with other Atlassian products like Confluence and JIRA. Updates to pages in Confluence or card in JIRA can trigger real-time notifications in a HipChat room.
Likelihood to Recommend
HipChat is well suited for real-time communication on incidents, especially when the people solving the incident are in different locations. It's also well suited for people in different locations to keep in touch with informal communication with their remote colleagues. It's less suited when a need to curate and organize the information exists as the chats will be kept in a giant log without specific organization.

HipChat is a good solution for teams looking for something cheaper than Slack

Rating: 7 out of 10
Incentivized
January 23, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
Use Cases and Deployment Scope
We adopted HipChat for our team as a better way to communicate when our organization was still using Jabber as the official communication tool. At the time, it was a much better solution for communication because it was more reliable and had better features than Jabber. We were also able to utilize many integrations with other services.
Pros and Cons
  • Pricing
  • Integrations
  • Good apps
  • Reliability
Likelihood to Recommend
HipChat is a great solution for any kind of team communication. HipChat is well suited for those who would like Slack-like features but who don't want to pay the high price for Slack. HipChat might not be a good choice for those who already use Slack for other teams, don't want another chat application to keep up with, and are willing to pay the prices for Slack's premium features.

A poor alternative to Slack

Rating: 3 out of 10
Incentivized
January 23, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
Use Cases and Deployment Scope
I tried out HipChat as an alternative to Slack and was not satisfied. We intended to use it for internal communications with team members, file sharing, and project organization. I thought it would be a more efficient alternative to emails and Google Chat.
Pros and Cons
  • Message members of organization
  • Share files
  • Integrate with project management software
Likelihood to Recommend
It is most suited for a scenario in which organization members cannot use or download Slack. It is not a great alternative but could be a fallback.

There's big room for improvement!

Rating: 5 out of 10
Incentivized
January 19, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
3 years of experience
Use Cases and Deployment Scope
We use Hipchat across all company offices as it comes with JIRA and other Atlassian software. We have multiple groups depending on the department or product but only internally. Our employees communicate daily and use it in both formal and informal ways to manage projects/software development/office management. We also have JIRA integration in some groups.
Pros and Cons
  • Since Hipchat and JIRA belong to Atlassian, Hipchat has decent and hassle-free integration with JIRA.
  • Hipchat bots are very useful and make routine tasks easier to accomplish and save some time.
  • Easy to use and intuitive user interface.
Likelihood to Recommend
If you want native and painless JIRA integration - it's a perfect tool. Also, it comes for free with Atlassian software and can help teams solve basic tasks and improve communication despite its ancient interface and slowness.

HipChat - Open, developer friendly online communication tool for your business.

Rating: 6 out of 10
Incentivized
January 18, 2018
HS
Himanshu Singh
Product Manager
ANS Commerce - E-commerce Solutions for India (Internet, 11-50 employees)
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
View profile
Use Cases and Deployment Scope
HipChat is a good tool for internal online chat. My organization tried it for some time but due to error prone technical features, we discontinued. This application has some good features with some good functionalities which gives the advantage of being developer friendly but the status changes and technical issues lower down its rating. As compared to some other products we have better options available elsewhere.
Pros and Cons
  • The main advantage is having an Open API which is useful for developers
  • There are many services on this app which are free
  • It offers a good overall tool for online communication between the teams
Likelihood to Recommend
HipChat is well suited when your organization is developer friendly. The Open API it provides is more than useful for a Developer Community. But, if you can't figure out the bugs yourself, then this tool might cause hindrances. The technical issues are not rare. Over-reliance on online communication rather than verbal communication will give you a headache with this tool.

HipChat for devops

Rating: 7 out of 10
Incentivized
January 17, 2018
Use Cases and Deployment Scope
HipChat has been selected as a product from Atlassian's suite. Because we already used Bitbucket and because we were looking for a persistent chat room, HipChat was chosen. This product was not only used by our devops teams in order to discuss and receive notifications but also by software craftsmanship in order to debate technologies and help each other.
Pros and Cons
  • Persistent chat room. HipChat stores the communication and allows you to follow a discussion without being involved from the beginning.
  • Multi tenant rooms. We can create as many discussion rooms as we want.
  • Third-party integration. HipChat exposes an API that can be used by third-party applications (i.e. Prometheus for monitoring, Jenkins for CI/CD, etc).
Likelihood to Recommend
HipChat is very suitable in a devops team:
- allows persistent communication between team members
- can receive notifications from Jenkins or Prometheus
- allows multi tenant rooms

Nevertheless, HipChat can be a new way of working for some people that require training. The learning curve of HipChat is very simple, but for a company which is not familiar with these new tools (chat rooms), it might be a bit disturbing.

HipChat

Rating: 9 out of 10
Incentivized
January 17, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
4 years of experience
Use Cases and Deployment Scope
[It's] Used by developers and product management team. A very useful tool for quick discussions and sharing of ideas, in a one to one or in a room setting. I particularly like it where it lets users share images and screenshots. Being in a relatively distantly placed group, this is the tool of choice.
Pros and Cons
  • Image sharing
  • Setting a private as well as group (room) environment
  • Mobile app keeps you in touch in real time
Likelihood to Recommend
Highly suitable for a diversified group. Not very useful for a small group, still can be used.

HipChat ain't all that hip.

Rating: 3 out of 10
Incentivized
January 17, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
Use Cases and Deployment Scope
We used HipChat for our internal communication platform. However, we recently switched to Slack. HipChat seemed a bit dated and frequently had issues such as outages, latency, and a number of other problems. For a platform that is basically AIM on steroids, we've come to expect that at a bare minimum uptime to be damn near perfect.
Pros and Cons
  • Internal communication
  • Allows for chat between teams
  • Allows for troubleshooting to quickly be discussed
Likelihood to Recommend
HipChat is bare bones and is pretty similar to a lot of other chat platforms. If you're looking for a solution, this one works. Is it the best? Probably not. Is it the most expensive? Can't imagine. Smaller organizations might benefit more from this type of platform and possibly need to adjust as they scale up.

HipChat is a great chat client for small-to-moderate sized-business.

Rating: 9 out of 10
Incentivized
January 16, 2018
EB
Eric Broz
System Administrator
Turning Technologies (Computer Software, 51-200 employees)
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
View profile
Use Cases and Deployment Scope
We started using HipChat in our Development and IT departments, but have had other teams migrate from Skype for Business so it's pretty much across the organization including remote users. Our Agile teams all have their own rooms. The cross-platform product is used by both our Mac and Windows users at higher rates than any previous chat client we had and it's stable and constantly online.
Pros and Cons
  • Cross-Platform support for both Windows & Mac users as well as a web-based client.
  • Small installation footprint with outstanding functionality.
  • Free version exists so you can try the product without having to purchase upfront.
Likelihood to Recommend
We were using a mix of Skype (which was not ideal because it's open to the public) and a Cisco product that was difficult to license and manage. Management needed something that would work on both Mac & Windows and we initially looked to Lync but didn't want to spend the money for it; we migrated to Office365 for Skype for Business and while it's installed on every employee's computer, it wasn't used, and our Mac users didn't like the Skype for Business interface and weren't using it. HipChat was the platform we decided on because it gets used.

HipChat -- Silly Name, Great Tool

Rating: 10 out of 10
Incentivized
January 16, 2018
Verified User
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
Use Cases and Deployment Scope
We use it to keep both our remote team and office teams connected. We love the ability to search, the bots, the gifs, and the ability to connect over time zones, over states, etc. We love that it is free -- allows us to collaborate. It is a good response to those who may be averse to using Slack.
Pros and Cons
  • Collaboration
  • GIFS and fun
  • Search features
  • Desktop or through browser
Likelihood to Recommend
This tool is well suited for large teams who enjoy collaborating and working together. Gets remote teams talking, sharing info, working together. I could see this tool being used on small teams all the way up to around a 100 person team. You need someone, or a few folks, to manage the tool.

HipChat nice messenger app - all in one

Rating: 10 out of 10
Incentivized
October 26, 2017
RE
Rene Enriquez
Member of the Technical Staff
ioet ltd (Information Technology and Services, 11-50 employees)
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
View profile
Use Cases and Deployment Scope
HipChat is being used across the whole organization. I'm a software developer and I use to chat and collaborate with other developers across the whole organization. We have three groups of people talking about specific topics and sharing code snippets.
Pros and Cons
  • The /code is useful to share code.
  • HipChat groups are really useful in order to get connected to people with a particular interest across the organization.
  • The Video Call, all in one tool is really nice.
Likelihood to Recommend
It's fine for everything I think.

Hip Chat review by Vladimir Salnikov (Bee Robotics team)

Rating: 10 out of 10
Incentivized
November 09, 2016
VS
Vladimir Salnikov
Programmer Analyst, Product Manager
Bee Robotics (Computer & Network Security, 11-50 employees)
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
View profile
Use Cases and Deployment Scope
We use HipChat across the whole organization to communicate with a distributed team, with members located in many corners of world - Russia, Brazil, US, Japan, India... Sometimes when problems with other messengers occurs, we also use HipChat to make video calls. Here we are missing group videocalls. So we use Skype for it, and this is the only reason to use Skype. The rest of HipChat works very well. Earlier versions of HipChat had troubles with Windows 7 x64, but nowadays it is very stable and works perfectly.
Pros and Cons
  • Storing messages history
  • Sending and storing docs
  • Stability and scalability
Likelihood to Recommend
It is less appropriate for group video calls, which is a must for an our company. The rest is working well, even on different platforms.
I've used Hip Chat on Windows 7, Windows 10, Linux Ubuntu, Mac OS X and Android tablet - and everywhere it works perfectly! Congrats, developers team, you are great!

It does the job most of the time.

Rating: 1 out of 10
Incentivized
November 07, 2016
Verified User
Vetted Review
Verified User
HipChat (discontinued)
4 years of experience
Use Cases and Deployment Scope
We use HipChat across our organization for one on one and group chat. We also use it for video calls when employees work remotely.
Pros and Cons
  • The emoticons are fun and add levity to the printed word which can come across wrong.
  • Groups are hugely useful for team communication.
  • Search history is great for retrieving information from past conversations.
Likelihood to Recommend
It's rickety and not dependable.

HipChat Review

Rating: 9 out of 10
Incentivized
November 07, 2016
OF
Oscar Faixat
Student
Universitat Politècnica de Catalunya (Research, 11-50 employees)
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
View profile
Use Cases and Deployment Scope
We are currently using hipchat throughout all of our organization, we have it synchronized with bitbucket, jira and confluence. All in all it is a very complete environment to work with. It mainly lets us keep track of everything that is going and allows us to quickly reference issues (or other things).
Pros and Cons
  • Integrations with other Atlassian products as it creates a perfect work environment.
  • HipChat is stable and very reliable. We have not had connection issues to the service.
  • The video call is very useful as we don't have to switch to another application to do calls.
Likelihood to Recommend
HipChat is well suited for having separate conversations for teams, departments or projects.

HipChat - Effective Communication

Rating: 9 out of 10
Incentivized
November 02, 2016
Verified User
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
Use Cases and Deployment Scope
HipChat is being used on a daily basis by every employee here at Dealer.com Since our company continues to grow HipChat allows us to stay in constant and instant communication with one another rather than via email.
Pros and Cons
  • Instant Communication
  • Easy to Use
  • Ability to Share Images/Files/Urls etc
Likelihood to Recommend

Great product for team collaboration and discussion

Rating: 8 out of 10
Incentivized
November 01, 2016
FL
Francis Lewis
Application Developer
Getty Images (Photography, 1001-5000 employees)
Vetted Review
Verified User
HipChat (discontinued)
2 years of experience
View profile
Use Cases and Deployment Scope
HipChat was used for online conversation throughout the entire company. In a lot of cases, it is much better, and of course much faster, to use than email for getting replies, making decisions, and collaborating.
Pros and Cons
  • Screen sharing was nice for when you need to quickly show somebody something.
  • History search.
  • Chat rooms.
Likelihood to Recommend
HipChat overall is a great chat client. In my opinion, one of the best options available unless you're needing to post frequent code snippets or shell instructions since the formatting options can be a bit difficult to figure out. It's great for being able to have a discussion and pull up the history later in case documentation was missed.

HipChat Review

Rating: 9 out of 10
Incentivized
November 01, 2016
Verified User
Vetted Review
Verified User
HipChat (discontinued)
1 year of experience
Use Cases and Deployment Scope
My team is composed of members who live in different states. We use hipchat to communicate amongst our team. It makes it easy to keep questions to multiple individuals amongst the team. It is linked to our Jira and Stash and lets us keep track of pull requests and how various tasks are progressing. This way, it makes it easy to discuss any proposed changes to our code base etc.
Pros and Cons
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Likelihood to Recommend
It is quite amazing for software development and integrates well with many other programming related tools and utilities.
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