HipChat - Atlassian's weakest link
June 29, 2016

HipChat - Atlassian's weakest link

Timothy Eccleston | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

HipChat is used across the whole organization, mostly because of the way it connects to other Atlassian products (JIRA and Confluence).

Pros

  • Connections to Atlassian products (JIRA and Confluence).
  • Connections to non Atlassian products (e.g. Jenkins).

Cons

  • Constantly reloading/updating.
  • Weak notification settings/options (assumes you see everything when you open it, even if you're just clicking through apps).
  • Hard to find rooms etc.
  • Different experiences on desktop vs. web.
I would much rather use Slack for a seamless flow between different kinds of conversations and topical filtering, and search features.
Use HipChat if you're using JIRA and/or Confluence, but don't ever take it for its own sake.

HipChat (discontinued) Feature Ratings

Project Management
2.0
Mobile Access
Not Rated
Search
2
Communication
4.3
Chat
7
Notifications
2
Discussions
7
Surveys
Not Rated
Internal knowledgebase
1
Integrates with GoToMeeting
Not Rated
File Sharing & Management
Not Rated
Video files
Not Rated
Audio files
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Comments

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