HipChat Review
June 30, 2016

HipChat Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

We use Hipchat to quickly communicate with the our immediate teams, and to assist us in collaboration with other departments. Things we wouldn't put in e-mail we instead put into Hipchat.
  • Easy to form rooms on the fly.
  • Works on mobile and desktop.
  • It is constantly crashing or down.
  • The notifications are confusing, you notice it pop up and when you return to the app itself the chat is not surfaced, you have to dig for it.
Google Hangout, MNM messenger - I like HipChat better than both, Hangouts and MSN felt geared more towards personal use since you can connect to people outside your company if you want.
Well suited for offices which require inter-department communication, or have multiple locations. Probably not well suited for a small company with one local office.

HipChat (discontinued) Feature Ratings

Mobile Access
5
Search
1
Chat
9
Notifications
3
Discussions
5
Internal knowledgebase
7
Video files
2
Audio files
2
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated