Overall Satisfaction with HipChat
We use Hipchat across the organization. In Engineering, we use it to publish build results and track deployment logs. Scrum teams use it to communicate generally and also to publish standup status. We use Hipchat to coordinate work during incident response; we often use the history to quickly come up to speed during handoff to other teams.
- History search.
- Code highlighting and formatting.
- Frequent downtime is very frustrating to the team - stability has gotten worse over the past 6 months.
- Partial functionality - authentication often doesn't work.
- Mobile app is terrible - notifications come in but then do not show the person who sent the message in the app when you open it. You have to remember who sent you a message then go and look them up in your people/rooms list. Not worth the trouble - better just to wait and use the desktop app.