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Horizon Mobile Manager Review, When and Why?
December 20, 2017

Horizon Mobile Manager Review, When and Why?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with VMware Horizon (formerly VMware View)

Horizon Mobile Manager is being used primarily for device restrictions, device tracking and analytics, application deployment, Network management, email integration and digital material delivery. One of the use cases is a feature like application management. We have a mobile app team that creates an in-house application. The application management makes it easy to deploy these apps on all the employee's device instead of IT doing it individually on each device
  • Cloud Based Solution
  • Ability to manage devices globally
  • Very simple to use
  • Ability to create "application bubble" for BYOD devices
  • Expensive to implement because you'll most definitely need a professional partner for implementation
  • As easy it is to use, it is complex to install. We have about 4 servers in our infrastructure only for this.
  • Tech support almost never gets back to you on the same day. Even for the critical issues.
  • Since we have total control to do remote wipes on employee's own devices with HMM, it allows us to bring in BYOD policies which saves big bucks on company mobile purchases.
  • If you're not a large enough company, the implementation and maintenance cost might not be justified
  • The lackluster support can sometimes cause big issues go unfixed for significant duration which can potentially cause a problem
If you're a large company with enough budget to maintain infrastructure and pay the expensive professional partners, only then should you consider this solution. If you have a lot of folks on the move and need to remotely deploy the application Horizon Mobile Manager could be a great help. Another typical scenario where it is appropriate is when you allow BYOD and need to create an application bubble that contains the apps, secure content locker etc. preventing employees to share it or open the content in other apps