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From an HR perspective
June 12, 2017

From an HR perspective

Karen Purpura | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

All hourly employees have specified training that they must complete in order to complete their training program. [It's] Used nationwide in all sites, all cities. Allows the message being conveyed to be universal. No loss of information across many cities. Better form of communication and we are 100% sure that all employees are receiving the best training possible.
  • Easy to use and manage.
  • Easy to track employees progression in their training.
  • No loss of communication.
  • An auto reset on a training course when a new hire has failed an exam would be more convenient.
  • The ability for all managers to reset the failed courses would be helpful.
  • Under individual profiles, it is messy and hard to filter through. Maybe a better layout featuring all their tasks along with progression report.. Maybe a list of what issues they struggled with (what questions were missed) so the managers can see what areas need improving?
  • Maybe a report card of strengths and "areas of improvement".
The program allows us to filter through trainings with ease and speed. The program allows us to relay appropriate information with ease knowing that there is no communication that is lost between venues and companies. It is sometimes harder to review what was completed or where each individual struggled. We would like to have a way to review specifically where someone's strengths and weaknesses lie.

Using Schoox

I would like to see certain improvements as discussed in the previous questions.
Yes, but I don't use it - I do not use it, but my staff has had issues using on using their mobile devices to complete the coursework.