Item: Human Interest
Rating: 9
Author: Verified User

Overall Satisfaction with Human Interest

Use Cases and Deployment Scope

So we've had this tool for about two years. It's our first 401k program actually in retirement program that we ever rolled out

Pros and Cons

Pros

It does well. I love the user interface. I love the integration piece with our HRIS, which has been really great. I know our employees like it as well. It's very easy to edit your selections, adjust your contributions. So overall, very user friendly.

Cons

That's a great question. I actually don't have any recommendations. I've used a lot of different softwares throughout my career and I would say for me, not speaking for my company, but for me this is the best. So I don't have any recommendations.

Return on Investment

I think everybody at the organization was just really excited to be able to get a retirement program and also one that suits them really well. Implementation, onboarding that really well. I'd say that's kind it kind of it.

Support Rating

I think it's efficient. I think it's quick and easy to get to and you're not necessarily in a queue either. Like you see at some of the larger organizations who provide retirement services.

Transparency

I don't know if I can answer that. I wasn't a part of the financial decisions or any of the contract negotiations, so I don't know what that would look like

Like I said earlier, from whether or not you're talking to customer service or editing your contributions or just the integration on the user interface. I think it works really well, especially for a company of our size too

Key Insights

Do you think Human Interest delivers good value for the price?

Not sure

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Likelihood to Recommend

I think it's well suited for a lot of organizations. Whether or not you're a startup or enterprise, I think it's got a little bit of spark or it's got a little bit of personality. So I think you have to find the right client and that's where I think the match was made, but also we're very partnership focused and so the ability to work through that partnership the way that we were onboarded as well. So I think that that was really great. On the verse of that, I don't really have anything on the other side of that.

Human Interest Feature Ratings

Comments

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Human Interest Review