January 09, 2021
Score 9 out of 10
Overall Satisfaction with Hyphen
We used Hyphen company-wide. At the time, it was the only platform that we could find that allowed us to send text surveys to employees. Having the majority of our work force not be on a computer daily meant that we had to get creative in how we received feedback from our team. Hyphen was able to help us ensure that our workforce was happy, as well as to identify problems quickly and pinpoint any areas that we needed to further investigate. The team was great at helping us customize the platform, and really engaged with us to ensure that we had what we needed.
- This allowed us to have a beat on the pulse of our team quickly.
- This allowed us to see targeted areas of need for development or coaching.
- This alerted us to an issue quickly so that we could investigate and deal with a situation before it became a larger issue.
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Did BetterWorks live up to sales and marketing promises?
Did implementation of BetterWorks go as expected?
Would you buy BetterWorks again?
This platform is great if you have a larger workforce and want to take the temperature of different departments/locations. The easy to use text surveys were a hit with our team, as they literally could complete a survey within a few minutes and get back to their day.