Loved Hyphen!
January 09, 2021
Loved Hyphen!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hyphen
We used Hyphen company-wide. At the time, it was the only platform that we could find that allowed us to send text surveys to employees. Having the majority of our work force not be on a computer daily meant that we had to get creative in how we received feedback from our team. Hyphen was able to help us ensure that our workforce was happy, as well as to identify problems quickly and pinpoint any areas that we needed to further investigate. The team was great at helping us customize the platform, and really engaged with us to ensure that we had what we needed.
Pros
- Customized platform
- Ensured that we had the support we needed.
- Engaged with us to ensure we could meet our team's needs.
Cons
- The ability to respond back to our team members anonymously to dig deeper into issues.
- This allowed us to have a beat on the pulse of our team quickly.
- This allowed us to see targeted areas of need for development or coaching.
- This alerted us to an issue quickly so that we could investigate and deal with a situation before it became a larger issue.
Do you think Betterworks delivers good value for the price?
Yes
Are you happy with Betterworks's feature set?
Yes
Did Betterworks live up to sales and marketing promises?
Yes
Did implementation of Betterworks go as expected?
Yes
Would you buy Betterworks again?
Yes
Comments
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