Blueworks is easy to use and provides powerful analytics.
February 14, 2024

Blueworks is easy to use and provides powerful analytics.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Blueworks Live

I use Blueworks to develop process maps of business processes and technology workflows.

Pros

  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.

Cons

  • I wish there were more options for activity-type icons besides just activities and gateway diamonds.
  • I really wish IBM would fix the way the icons for Activity Type, such as "Robot Task" or "Service Task," appear in the corner of the activity box in a way that often overlaps the text description so you can't read it.
  • It's a silly thing, but for darker color coding shades, the text should turn to white for the legibility of the text. It is hard to read when some colors are applied.
  • It's been a very positive tool for process improvement.
  • Very useful for conceptualizing system and data integrations.
  • Helps identify automation opportunities and which ones could have the most ROI.

Do you think IBM Blueworks Live delivers good value for the price?

Yes

Are you happy with IBM Blueworks Live's feature set?

Yes

Did IBM Blueworks Live live up to sales and marketing promises?

Yes

Did implementation of IBM Blueworks Live go as expected?

Yes

Would you buy IBM Blueworks Live again?

Yes

It's an excellent tool for quickly creating detailed process maps and diagrams on the fly right when you're collaborating on process design or changes. I love the ability to step through a path using the Playback mode. The glossary and use of metadata in the documentation for process steps create a lot of useful analysis and reporting options. If you commit to using Blueworks across a whole team/dept's workflows, you can get some great insights on process opportunities (automation?) and challenges very efficiently.

IBM Blueworks Live Feature Ratings

6.5
Process designer
6
Process simulation
Not Rated
Business rules engine
6
SOA support
Not Rated
Process player
7
Support for modeling languages
7
Form builder
Not Rated
Model execution
Not Rated
8.0
Social collaboration tools
8
8.3
Dashboards
8
Standard reports
9
Custom reports
8
Not Rated
Content management
Not Rated

Comments

More Reviews of IBM Blueworks Live

  1. Home
  2. Business Process Management (BPM) Tools
  3. IBM Blueworks Live Reviews
  4. User Review of IBM Blueworks Live