January 11, 2017
Score 9 out of 10
Streaming Manager (Ustream Pro Broadcast)
Overall Satisfaction with IBM Cloud Video (including Ustream)
We enjoy getting the quarterly update and seeing the geographic regions where people are watching our streams.
It is very user-friendly and staff are willing to explain and optimize how the platform is working.
We are using Ustream to broadcast live Q&A sessions. These are broadcast through online courses. We also use the record function of Ustream and upload the videos to the archives of the online courses.
- User-friendly and staff that is willing to help.
- The software is updated regularly to improve the services.
- It is compatible with a variety of platforms that our customers are using.
- We are currently implementing Chatroll along with Ustream. On Chatroll we are able to moderate comments that come in before they are visible to all people on the stream. We haven't fully explored the update of a chat window with the video, on Ustream, but it would be able to be nice to moderate comments that people type.