Ustream is a blessing to the House of Worship market
Overall Satisfaction with IBM Cloud Video (including Ustream)
Our house of worship uses IBM Cloud Video (including Ustream) every week, multiple times a week, to stream our services and events around the world. We have a viewership of several thousand every week across 20+ countries. Ustream gives us the ability to directly track our viewership and respond to issues that may arise in the broadcast and distribution of our content. We also host a conference once a year that increases our viewership into the tens of thousands across 70+ countries. During this time, previous streaming methods have completely failed due to the pressure on our servers. Ustream has always remained rock solid due to it's multiple CDN locations. The immediate feedback of the distribution numbers and locations allow us to inform the conference attendees of the size and breadth of the conference, adding value to their conference experience.
- The Ustream view ship tracking gives us detailed information of how many people are watching and from where. This helps my organization recognize trends in our international viewership and respond accordingly.
- Ustream allows us to monitor and maintain multiple channels and streams at the same time. This important to my organization as we often translate our main broadcasts into multiple languages.
- Ustream has maintained a 99% percent uptime during the length of our contract. This is comforting considering we stream at odd hours and over the weekend.
- Our viewership often requests an audio only option of the livestream. This helps them remain connected while traveling but not eat up their data plans.
- Recent bugs in the tracking tools have caused a disparity in the concurrent viewership graph versus the current viewer live counter. I'm not sure which is accurate, but I need to know the correct number.
- Recent increase in their customer base has caused increased wait time in receiving downloads of our broadcasts. This can range from a few minutes to a few hours. This is more of minor annoyance that a deal breaker.
Ustream has stretched the influence of our organization out across the globe. While we already had an international influence, we re now able to maintain and even grow that influence via international broadcasts every week. We are also able to offer this features to outside clients that come to our campus and utilize our facilities. This flexibility is, honestly, expected in this day and age. Ustream helps achieve this quickly, efficiently, and as affordably as possible at our scale.