Unlocking Full-Stack Observability and Accelerating Incident Resolution with IBM Instana
May 19, 2025

Unlocking Full-Stack Observability and Accelerating Incident Resolution with IBM Instana

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Instana

We use IBM Instana for real-time observability across our applications and infrastructure. It is helping us to monitor performance, detect anomalies early, and quickly pinpoint root cause. IBM Instana also provides us an end-to-end visibility across our hybrid IT environments.

Pros

  • Automatic Discovery and Dependency Mapping
  • Deep Code-Level Visibility with End-to-End Tracing
  • APIs for Dashboarding & Reporting
  • Integration capabilities with AI tools
  • Supports all the Tech stack we have
  • Hybrid Cloud Monitoring

Cons

  • Better Dashboarding Capabilities
  • Historical Data Retention and Trend Analysis
  • Lack of Log Management capabilities
  • MTTR has improved
  • Reduced Opex
  • Siloed monitoring to Unified monitoring
  • AI Capabilities helping with Automated RCA
Dynamic Graph
Automated Discovery
Probable Cause capabilities
Integration flexibility with other AIOps tools
Easy Pricing Model
End to End Distributed Tracing
Adaptive Alerting
Achieve Real-Time, End-to-End Visibility Across Microservices
Automatically Trace and Troubleshoot Issues Without Manual Configuration
Shift from Reactive to Proactive monitoring
Integrate with other AIOps tools for AI/ML based analytics
Faster Automated RCA
Unified Dashboards for single pane of glass
Integrate between Infra and application layer for better RCA
Improved collaboration between Dev, Ops and SRE Teams
IBM Instana provides 60 seconds granularity whereas the other products use time series data
IBM Instana automatically detects the Service Endpoints which helps us trace all the calls pinpointed to service endpoints.
IBM Instana provides complete Auto Discovery with no configurations needed
IBM pricing is easy, whereas the other products pricing is complicated (consumption based pricing model)

Do you think IBM Instana delivers good value for the price?

Yes

Are you happy with IBM Instana's feature set?

Yes

Did IBM Instana live up to sales and marketing promises?

Yes

Did implementation of IBM Instana go as expected?

Yes

Would you buy IBM Instana again?

Yes

Well Suited:
Monitoring Microservices in Kubernetes/OpenShift Environments.
Automated Root Cause Analysis in a CI/CD Pipeline
AI based RCA

Less Appropriate:
Environment with extensive legacy tech stack
Log Analytics - To run complex searches and correlations across massive log volumes for compliance and security auditing, IBM Instana had to be paired with Splunk.

Comments

More Reviews of IBM Instana