Real-Time Monitoring with IBM Instana
June 26, 2025

Real-Time Monitoring with IBM Instana

Vitaliy Basiuk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Instana

I’ve deployed IBM Instana across our AWS cloud deployments and we use it to monitor infrastructure, synthetic testing for endpoints and UI health.

Pros

  • IBM Instana lets me correlate logs, traces and metrics in one place—this cuts down context switching a lot
  • real-time incident detection help us catch and respond to issues fast
  • the GUI makes writing detection rules and navigating the platform pretty easy

Cons

  • so many features make the platform very complex to use
  • when you export detection rules from the IBM Instana platform to Terraform, you don't get clean Terraform code; syntax mistakes are shown
  • IBM Instana helped increase engineering productivity by giving full visibility into step-by-step problems
  • it allowed us to catch performance issues before they escalated, reducing downtime significantly
  • even in the trial phase, we saw major wins in troubleshooting speed and clarity
Having everything—from infra to APM—in one tool saves so much time and IBM Instana’s ability to fetch logs by timeframe and correlate with traces is super useful. I also love how I can pivot easily between event data and security signals in one callout pane.
I can now debug end-to-end issues even when I have no clue where or when the error started. We’ve cut down our mean time to resolution a lot since we started using it.

Do you think IBM Instana delivers good value for the price?

Yes

Are you happy with IBM Instana's feature set?

Yes

Did IBM Instana live up to sales and marketing promises?

Yes

Did implementation of IBM Instana go as expected?

Yes

Would you buy IBM Instana again?

Yes

I will recommend IBM Instana, to people who are dealing with complex microservices or hybrid environments because it's really helpful during on-call rotations, especially when you need to bounce between logs and traces quickly. The UI is overwhelming at first and I wish it were faster to get up and running.

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