Item: IBM MaaS360
Rating: 8
Author: Xiang Li

Overall Satisfaction with IBM MaaS360

Use Cases and Deployment Scope

It provides threat detection and protection for our business data. We use its effective solution to manage our policies for endpoints, including desktops and mobile devices. The AI feature and security analytics ensure real-time notifications to address security risks quickly with its great support services.

Pros and Cons

Pros

Multiple platforms support for Android, IOS, Windows,etc. devices.
Risk-Based Conditional Access.
User-friendly UEM tool for MDM solution.

Cons

Should provide more details about the AI algorithms.
Should provide flexible pricing structure.
It is very complex for new users.

Return on Investment

Allow us to deal with the endpoints with integration on various types of platforms.
The AI feature for the reporting.
Security analysis.

Ease of Integration

Great ability to integrate various types of platforms.

Implementation Rating

Not easy to implement and manage at the setup.

Alternatives Considered

Microsoft Intune

IBM MaaS360 provides more powerful functions.

Key Insights

Do you think IBM MaaS360 delivers good value for the price?

Not sure

Are you happy with IBM MaaS360's feature set?

Yes

Did IBM MaaS360 live up to sales and marketing promises?

Yes

Did implementation of IBM MaaS360 go as expected?

Yes

Would you buy IBM MaaS360 again?

Yes

Other Software Used

Microsoft 365 Business Premium

Likelihood to Recommend

It is a user-friendly tool for collaborating and simplifying multiple platforms and their management, with features like remote control, app management, and strong security.

Comments

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A great but costy MDM solution.