IBM MQ - Highly Available MQ service
September 27, 2023

IBM MQ - Highly Available MQ service

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

IBM MQ

Overall Satisfaction with IBM MQ

We are working for a banking sector company and we are using IBM MQ in various aspects of our project. We use MQ services in Financial Transaction processing, Real time fraud detection in credit cards, core banking service integrations and Some aspects of customer notifications as well. For example, for OTP validations in different apps and services, we use IBM MQ services. For ATM transactions, PoS transaction processing as well, we use IBM MQ.
  • Reliable and Fast Message Delivery: This service helped us a lot in customer notifications front.
  • High Availability - Because of high availability , we were able to use it for transaction processing very efficiently
  • Asynchronous Communication
  • Message Tracing and Debugging within the chain of message passing is very difficult. Tracking message paths is very difficult. There needs to be some way implemented which is more user friendly
  • Containerization of MQ service and integration with Kubernetes is something if possible will be very helpful
  • Documentation and Training material should be improved for easy integration
  • Positive- Message Reliability and Reduced downtime, increases the ROI many times.
  • Positive- Increased stability and enhanced customer experience
  • Negative- cost is very high - Both licensing and integration cost
  • Negative- Learning and training cost of IBM MQ is high as its complex to use and integrate
I have never contacted the support team, but heard there response time is pretty quick
One of the best thing about IBM MQ service is its availability. Because of its high availability, its available almost all the time so downtime is very low

Do you think IBM MQ delivers good value for the price?

Yes

Are you happy with IBM MQ's feature set?

Yes

Did IBM MQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM MQ go as expected?

Yes

Would you buy IBM MQ again?

Yes

Some scenarios where IBM MQ is well suited are - Financial Transaction Processing, and Order processing, Airline reservations, stock trading etc.because of its high availability and reliable message delivery
Some scenarios where its not suited - Small scale applications because of the cost and integration effort perspective. Event streaming and processing is something where Apache Kafka is preferred.