Overall Satisfaction with IBM MQ
MQ is a critical component of our infrastructure. It is used by most of our Platinum services including Mobil banking, Internet banking, Payments and customer applications. As our IT infrastructure is made up of a number of platforms from Mainframe/ Linux/ Solaris/ Windows / Tandem it has proven to be the ideal choice of product to enable seamless and guaranteed delivery of data across all these platforms. MQ has been a key product for our company for over 30 years and continues to be used in the development of new applications. MQ is also used to send / receive data from external partners which again is critical to our business
- Guarantee delivery of data
- Reliability
- Continually looks to add new functions.
- Support of product is excellent
- There is limitation on number of svrconn connections you can have to MQ on the mainframe which has been an major issue for us. This has been an issue for us for over 4 years and still no fix although I am aware IBM have been working on a solution over the last year.
- When upgrading to MQ V9.3 on our MQ appliances there is no fall-back option. This was the same for MQ V9.2 upgrade from MQ V9.0. For production upgrades this I believe is not acceptable.
- AMS is not supplied as part of the standard mainframe MQ licence. You need an extra licence. IBM tell customers how important security and protecting data is yet they still want to charge for this software. The cost of MQ on the mainframe is not cheap so I would expect AMS to be part of the base product.
- Reliability of the MQ software has ensure minimal downtime of the service. Downtime of this service can cause serious cost implication and fines.
- Security is critical and MQ ensure all data is encrypted in transit using SSL certs. Having this in place ensure not audit finding on the product.
- We process over 14 millions MQ messages per day which shows its criticality to the business.
- Cost of support is minimal. We have a team of 4 who support MQ across all platforms
Do you think IBM MQ delivers good value for the price?
Yes
Are you happy with IBM MQ's feature set?
Yes
Did IBM MQ live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM MQ go as expected?
Yes
Would you buy IBM MQ again?
Yes