Detailed view on IBM Security QRadar SOAR and alternatives.
September 10, 2024

Detailed view on IBM Security QRadar SOAR and alternatives.

Namandeep Bhatia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Security QRadar SOAR

We tried IBM suite for all threat detection and resolvece.

Pros

  • Dashboard and reporting are good. There is intuitive dashboard.
  • Multi team collaboration fetaure is good.
  • Automations of complex response workflows possible

Cons

  • Customising playbooks and workflows are bit challenging.
  • there are few compatibility issues while integrating with some external tools.
  • customer support is not good enough. Infact, there are few gaps in provided documentations.
  • Faster response time for any suspected threat and mitigation. Of course this is positive impact.
  • If properly configured for automation, then it can save resources. Although, there is one time extensive resource utilization involved for initial setup.
  • In some cases organisation might not utilise its full capabilities, in that case it is expensive.
As mentioned earlier, first time integration and setup is complex, but once done properly then it started giving you good results.
We choose IBM Security QRadar SOAR because we were having resource having knowledge of QRadar.

Do you think IBM Security QRadar SOAR delivers good value for the price?

Not sure

Are you happy with IBM Security QRadar SOAR's feature set?

Yes

Did IBM Security QRadar SOAR live up to sales and marketing promises?

Yes

Did implementation of IBM Security QRadar SOAR go as expected?

Yes

Would you buy IBM Security QRadar SOAR again?

Yes

- It is well suited for large organisation having multiple teams and complex need of security environments.
- We use it at our organisation(...) because we are in financial domain which is higly regulated.
- If an organization’s security environment is relatively simple and does not require the orchestration of multiple tools or automated workflows, IBM Security QRadar SOAR’s full capabilities might not be necessary.

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