Highly suggested
August 02, 2014
Highly suggested
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acoustic Connect
To view customer sessions to see how they navigate the site. We align this with OpinionLab feedback to couch the comments. We also use it to verify releases as our site is personalized--it differs based on your profile.
- Enables you to see the exact path and UI that the customer has taken.
- More attributes to filter by.
- Faster issues resolution