It is expensive. We could only afford to have a small number of critical virtual machines monitored due to cost.

we use it to do troubleshooting when a leg of our network goes down.
use it to determin which stack and which switch in the stack has the port that is dead.
we also use it whan the nertwork went and broke the fiber loop that handled the path #2.

because it seems that when I call in I get someone that doesn't seem to understand it is hard being a person with hard of hearing. they try but hearing isssues and a support person with a heavy accent i catch about maybe 2-3 words. IBM should work on that issue.

always room for improvment. "Really Great automation software to integrate with you Virtual solutions to help manage hardware. Very Expensive" This is a very expensive solution but, if you can afford this it can help lower the number of staff members needed to manage your VMware solution. We found that the solution is very easy to install and right out of the gate you can see amazing data to help manage resources for your VM's