Accurate results but expensive.
June 30, 2021

Accurate results but expensive.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Discovery

We have been using IBM Watson Discovery over the past two years. The solution we are developing uses IBM Watson Discovery for ingesting multiple documents and then querying these documents to extract the relevant content. The way we designed the solution has each paragraph representing an IBM Watson Discovery document because we wanted to return the relevant paragraph when queried and not the entire PDF.
  • Retrieving relevant documents
  • Ranking documents based on relevancy
  • Fast document ingestion
  • [I feel the] pricing model needs to be changed to consider small documents.
  • Allow multiple document submit through the API.
  • Extracting important information from documents automatically.
  • Accurate ranking of documents to the query.
  • Fast document ingestion.
  • Fast query response.
  • Availability of API.
  • Positive: We didn't have to develop our own document retrieval system.
  • Negative: We had to develop our own query routing solution to handle multiple IBM Watson Discovery instances.
  • Negative: High cost.

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IBM Watson Discovery is great in terms of retrieving the relevant documents. It's fast in ingesting the documents and in responding to queries. It will work well and it will be cost-efficient when dealing with few large documents. However, the cost grows significantly as the number of documents increases. Which was the case in our solution as we have a lot of very small documents.