Church Live Stream
August 24, 2019

Church Live Stream

Jessica Mullery | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

It is primarily used by our AV Director and his volunteer team and me on the communications side. We use the video streaming to live stream our Sunday worship service to those who are unable to make it in person.
  • Clear video stream
  • Useful metrics
  • Ability to edit videos in the archive
  • Ability to auto-caption videos is a great new feature
  • Love the Call to Action option, but it is distracting to have up the whole time; wish there was a way to choose when/how long it is up.
  • Sometimes support questions take a long time to get answered/solved.
  • We aren't notified of changes to the software which causes things like our website integration to get unexpectedly broken.
  • Cost is pretty high.
We have several hundred people viewing at the same time each week. People have commented that they like looking at the number of people who are watching at the same time because they feel a sense of community in viewership.
I am not sure exactly how we have benefited from this capability, but we have not had any major problems with the live stream.
We have definitely been able to use the metrics each week to get a better idea of who is watching online. Primarily, we use the unique viewer metric as we feel it is a more accurate count of participation in the livestream.
We are using it and I am excited about the functionality. It may continue to learn and evolve over time which would be great. Our primary speaker during our broadcast is a very fast talker with a Scottish accent, so the captions are usually pretty far off of reality. However, it is a big improvement over no captions at all!
Does well with live streaming and keeping an archive, but may be too high of a price tag for some people/organizations. I wonder what the benefit would be of choosing Ustream over a free service like Youtube or Facebook live.

IBM Video Streaming Feature Ratings

Lead generation
Not Rated
Video personalization
8
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Video access controls
Not Rated
User management
Not Rated
Video link sharing
8
Internal video
Not Rated
External video
Not Rated
Player customization
8
Embedded videos
8
Video quality / Bandwidth controls
8
Mobile compatibility
8
Streaming quality reports
Not Rated
Per viewer tracking
7
Per video tracking
7
Video analytics dashboard
7
On-Demand video
Not Rated
Live streaming
8
Impact of streaming on network
Not Rated
Video upload & format support
8
Video library / File management
7
Video portal
Not Rated
Audience polling
Not Rated
Audience Q&A / Live chat
Not Rated
Video comments
Not Rated