Pretty good product.
October 04, 2019

Pretty good product.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We stream our weekly services.
  • Stores media
  • Transfers to Youtube
  • Download capability
  • Support
  • Too Expensive
  • Downloads take too long.
The scalability is an issue for us. We had to upgrade our subscription as we kept hitting our streaming limits. It's not clear when we signed up that these limitations are in play. Would prefer to have this lifted and disc space be the prevailing cost.
We use the metrics but again the way visits and hit are coated is confusing. WE would like to know specifically how many visitors we have.
We have used closed captioning. Did know it was available.
You can get the same service with Youtube for free. Editing video is tedious and time consuming.
Sound quality could be improved. The service is mostly plug and play. When data limits are reached streaming shuts off. Users need basic understanding of editing. Could use more tutorials. Changing text is not intuitive. Menus options could be clearer.

IBM Video Streaming Feature Ratings

Lead generation
5
Video personalization
5
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
Not Rated
Video access controls
4
User management
5
Video link sharing
8
Internal video
5
External video
7
Player customization
5
Embedded videos
7
Video quality / Bandwidth controls
5
Mobile compatibility
5
Streaming quality reports
6
Per viewer tracking
6
Per video tracking
6
Video analytics dashboard
6
On-Demand video
5
Live streaming
5
Impact of streaming on network
5
Video upload & format support
5
Video library / File management
4
Video portal
5
Audience polling
Not Rated
Audience Q&A / Live chat
5
Video comments
5