Flexible, affordable, and powerful.
Walter Aho | TrustRadius Reviewer
December 03, 2019

Flexible, affordable, and powerful.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We use IBM Watson Media's Video Streaming for our weekly Sunday Service broadcasting, and occasionally special events. We are able to use IBM's tools to track viewership and even integrate the stream and chat function into our website to reach people all over the United States. This is especially great for our elderly community and the rare occasion services are canceled due to bad weather.
  • Ease of use.
  • Flexibility of using different streaming software.
  • Great interface for viewers with no extra work.
  • Occasionally, I've had issues with losing connection, making it impossible to stream.
  • Metrics can be a little confusing to find accurate viewer numbers.
  • The web interface can make finding certain things like chat windows difficult to find.
Being a medium-sized church, we don't see a large amount of viewership, e.g. more than 100 people per stream. Even at a small scale, we've found that we've been able to have a plan that works well financially, and when our number of viewers is above average, the cost associated is very reasonable.
The metrics console has provided valuable insight into the reach of our organization. While we are based in Michigan, we have been finding that we attract viewers from all over the United States, and occasionally world-wide. Also having the knowledge of how many users view our stream via our website on mobile devices has changed the way we've developed our web content surrounding the stream.
IBM Watson Media's Video Streaming is great where the user would like have control over their in-house video system, and not have to think about it once it hits the RTMP. It's flexible enough that you don't have to be wary of using or not using specific components.
Where it would be less well-suited is someone who is not at all familiar with streaming and would need an all-in-one plug-and-play system. That being said, this is easy to use.

IBM Watson Media's Video Streaming Feature Ratings

Lead generation
1
Video personalization
2
eCommerce
Not Rated
Support for advertisements
Not Rated
Video SEO
2
Video access controls
8
User management
5
Video link sharing
9
Internal video
Not Rated
External video
8
Player customization
3
Embedded videos
7
Video quality / Bandwidth controls
7
Mobile compatibility
2
Streaming quality reports
8
Per viewer tracking
6
Per video tracking
7
Video analytics dashboard
5
On-Demand video
Not Rated
Live streaming
8
Impact of streaming on network
8
Video upload & format support
Not Rated
Video library / File management
Not Rated
Video portal
Not Rated
Audience Q&A / Live chat
9