Best tool to integrate with for B2B and B2C applications

We have different clients associated with us and for one of the client we came up with a solution to integrate IBM watsonx Assistant. One of the oldest solution available in the market. We were asked to develop , integrate and test the IBM watsonx Assistant. We developed a chatbot for one of our client and used IBM watsonx Assistant extensively. The client is from travel and tourism domain and wish to integrate chatbot to its application in order to save time and efforts of both customers and employees. So he came up with proposal and asked to serve. And we have successfully developed , integrated and tested their application with IBM watsonx Assistant. The Results of integration of IBM watsonx Assistant to their application has proven great results. It has answered most of the questions of customers in less time. It was very much precise in answering the questions.

In my experience, these capabilities have ease the process of communicating . Communication between 2 parties have become more easy . People upfront are given options what to select and what to communicate. This way we are narrowing down what is coming towards business and sending the same to others.