Iconixx saved an iconic amount of time
July 12, 2017
Iconixx saved an iconic amount of time
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Iconixx Sales
Iconixx is currently in use by the bank and I am assisting (at the request of the bank's president, due to my having already been through the implementation process with Iconixx) another area of the firm in transitioning their compensation calculation and reporting to Iconixx. The use of Iconixx has reduced the amount of time spent on monthly and quarterly compensation calculations for 19 payees, with 2 products and several plans. It has also reduced human error and the use of Excel to do the work and create reporting manually. First and foremost, it has given us a single platform for the payees as well as management to track their progress month by month and view their comp history.
- The project managers are very knowledgeable and helpful.
- The system has many great uses (some we aren't even using as yet).
- The programmers seem to anticipate what you are going to ask for.
- The support request process is a little tedious (although effective).
- The layout of the system is not difficult but takes some getting used to.
- The training could be more often and lower priced. Maybe a web training instead.
- The use of Iconixx has allowed for time to work on multiple new projects to improve efficiencies.
- Time saved monthly with Iconixx = approximately 7 hours. This is nearly a full day of pay saved/distributed to other tasks.