Q-Pulse integration of Multiple Quality Management Tools
February 03, 2025

Q-Pulse integration of Multiple Quality Management Tools

Lee Shuttleworth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Ideagen Quality Management

We use Ideagen Quality Management for document control, training, asset maintenance management and training people. it is very well integrated though out all levels of the business, giving each person and individual task / workload package. As an administrator it is very easy to analyse outstanding actions, progress and trends in our quality management system

Pros

  • Integrates with many different department / functions
  • Document control and history of changes if very clear
  • Provides an individual workload of tasks specific to each user

Cons

  • Auto modify reference footers on documents when updated
  • When training criteria is updated be able to mark users as out of date competency
  • Provide more levels of routine maintenance to highlight critical tasks
  • We have seen quality management taken seriously in more departments
  • Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software
We find it very easy to find information, it could have more of a dashboard to help click through filters, rather than using advanced search

Do you think Ideagen Quality Management delivers good value for the price?

Yes

Are you happy with Ideagen Quality Management's feature set?

Yes

Did Ideagen Quality Management live up to sales and marketing promises?

Yes

Did implementation of Ideagen Quality Management go as expected?

Yes

Would you buy Ideagen Quality Management again?

Yes

It is well suited to nonconformity reporting both internal and external issues

It could benefit from an additional route cause analysis section to follow other investigation styles such as fish bone or 5 why

Comments

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