Seamlessly implemented to replace our old paper based system
September 20, 2024

Seamlessly implemented to replace our old paper based system

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Ideagen Quality Management

We are a medical device company have been using Q-Pulse for 6 months now for document control, SOP'S ,incident reporting, regulatory compliance, Supplier Approval, Task Management and many other things. The main question we have now, is why didn't we implement it sooner. The difference from the previous paper based system is vast.
Seemingly simple but resource heavy tasks like gaining approval for a document have been transformed into an almost fully automated action.

Pros

  • Task Management. Uses workload in list with clickable links.
  • Document Control. Searching for documents and viewing associated properties.
  • Easy to use.
  • Cloud based so no onsite infrastructure other than the client.

Cons

  • Not fully browser based system as required a desktop client for most features.
  • Training module is inadeqaute. Luckily we have highly skilled in house personnel.
  • It is too soon to measure the full impact at this point but if I were to guess, I would say it would be positive considering the price is similar to a low paid quality assistant.
Resonably intuitive but it helps if you have an experieced user on board.
I have only used/trialled Ideagen Quality Management

Do you think Ideagen Quality Management delivers good value for the price?

Yes

Are you happy with Ideagen Quality Management's feature set?

Yes

Did Ideagen Quality Management live up to sales and marketing promises?

Yes

Did implementation of Ideagen Quality Management go as expected?

Yes

Would you buy Ideagen Quality Management again?

Yes

Ideagen provides a consolidate platform for compliance related activities. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.

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