Review of IdentityIQ
April 12, 2017

Review of IdentityIQ

David Riddel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with IdentityIQ

IdentityIQ is used both as an IAM tool to manage user logins across various devices and software. This includes Windows accounts, our timesheet software, email accounts, and a few other software tools used by our engineers. Additionally, IdentityIQ also is used for very specific workflows that require the contribution of several employees. For example, we have a team that is spread out over three different client sites in different time zones. They use the workflow to ensure that all of their steps are taken care of in an organized manner.
  • It's great for specific workflows that bottleneck around a certain individual. IIQ identifies the bottleneck and "shames" that employee to pick it up. With an IIQ developer, you can make almost any workflow that you need.
  • It's great for people who forget their Windows password a lot, especially if you have a password policy that requires constant changes. IIQ allows the user to select "forgot password?" on the Windows login.
  • It's great for administrators because now they can admin a user's accounts all in one spot instead of keeping records across several pieces of software.
  • Making it easier to create workflows would be helpful. Especially if an admin could do this work. Developers cost more...
  • It requires less administrative labor to track all the account information.
  • It's safer.
IIQ can do much more. And it's highly configurable, so it can more easily be adapted for related uses.
IIQ is well suited for an organization with a large amount of users that use lots of software. It's also good for developing workflows so that workers can organize their process.