TrustRadius Insights
ForgeRock provides a wide range of identity and access management solutions that solve various business problems for users. Customers have …
Overview
What is ForgeRock Identity Platform?
The ForgeRock Identity Management, part of Ping Identity since the acquisition and merger by Thomas Bravo in August 2023, automates the entire identity lifecycle, delivering it as a comprehensive and secure service managed from a central location. This approach to…
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What is ForgeRock Identity Platform?
The ForgeRock Identity Management, part of Ping Identity since the acquisition and merger by Thomas Bravo in August 2023, automates the entire identity lifecycle, delivering it as a comprehensive and secure service managed from a central location. This approach to identity management enables users…
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Product Demos
ForgeRock CDR Demo
YouTube
ForgeRock Alexa Demo
YouTube
UMA and ForgeRock OpenUMA smart home demo
YouTube
OpenAM and OpenAMUtils JavaScript Wrappers demo
YouTube
ForgeRock - Zero Trust Lab Demo
YouTube
Forgerock SSO Multifactor Authentication DEMO
YouTube
Product Details
- About
- Tech Details
What is ForgeRock Identity Platform?
The ForgeRock Identity Management, part of Ping Identity since the acquisition and merger by Thomas Bravo in August 2023, automates the entire identity lifecycle, delivering it as a comprehensive and secure service managed from a central location. This approach to identity management enables users to collect the appropriate level of user information from HR systems, users, or third-party applications, at the appropriate time. Users still retain the control to manage their own profiles, passwords, and privacy settings.
ForgeRock Identity Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
ForgeRock provides a wide range of identity and access management solutions that solve various business problems for users. Customers have been able to implement multi-factor authentication and authorization for cross-platform services using OpenAM's features like SAML, OAuth, OpenID, and access and refresh tokens. This has solved the problem of managing fine-grain authorization and implementing SSO for cross-domain applications, offering more security across multiple platforms and seamless signing in to various applications.
The ease of use and deployment has also been praised when using ForgeRock components. The built-in authentication modules and single place configuration have enabled customers to migrate from Sun IDM to Forgerock OpenIDM, resulting in reduced developer effort and cost savings due to the open-source nature of the product. Customers have also appreciated the powerful ForgeRock products' flexibility when providing complex IAM scenarios that adjust to their needs. With APIs for implementing SSO for new Spring-based web apps and connecting legacy applications to the same IM solution, customers have found it easy to enable customer SSO implementation for around ten web applications and over fifty apps using different logins.
User-friendly tool: Multiple reviewers have noted that ForgeRock is a user-friendly IAM tool. Users appreciate the easy-to-understand interface, customization options for authentication and authorization, and extensive documentation provided by ForgeRock. Reviewers also mention that troubleshooting issues with ForgeRock is simple.
Reliable Access Management: Many reviewers praise the reliability of ForgeRock's Access Management component. They note its efficiency in providing multi-factor authentication across multiple platforms while remaining secure.
Customization options: Customers appreciate the ability to customize their IAM solutions using ForgeRock. Several reviewers highlight the ease of implementation and configuration of ForgeRock modules, along with the flexibility of adding custom components into them. This makes it possible to support legacy systems while delivering cutting-edge IAM solutions with the latest modules according to users' needs.
Lack of uniformity: Users have expressed frustration over the lack of consistency in ForgeRock due to different products having different hosting servers. This has caused confusion and made it difficult for users to navigate the software.
Difficulty with UI customization: Multiple reviewers have reported that customizing the user interface is not straightforward, with technical glitches in backend XML files that do not reflect changes made on the frontend. This has led to frustration and wasted time trying to make changes.
High subscription cost: Many customers have voiced their dissatisfaction with ForgeRock's pricing model, citing high subscription costs and a lack of local support in certain regions. Some feel that the product no longer provides good value for its price.
Based on user reviews, there are three common recommendations for this product:
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The tool is highly recommended for those already working in the identity and access management field. Users have found it to be helpful and effective in managing identities and access rights.
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It is suggested that the product continues to evolve and cater to future needs. Users appreciate the functionality of the tool but also recommend improvements and updates to adapt to changing requirements.
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The software is particularly recommended for large organizations. Users have found that the tool works well at scale and is capable of handling complex identity and access management tasks. However, it is suggested that smaller organizations explore alternative options more suitable for their needs.
Overall, users consider this software a good choice, especially for medium-sized data, and they suggest trying Forgerock due to its ease of setup both locally and on the cloud. Additionally, users mention not worrying about groovy as the tool supports both Java and JavaScript languages. Furthermore, Forgerock is praised for its strong security features, particularly in regard to software development and two-factor authentication.