Show Me the Data
April 30, 2025

Show Me the Data

Alex Blahus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Infor M3

Overall Satisfaction with Infor CloudSuite ERP

We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.

Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.

Pros

  • Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
  • Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
  • 3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.

Cons

  • Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
  • Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
  • Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.
  • Accuracy: 30% reduction in inventory scrap adjustments
  • Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
  • Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.
1) Initial Learning Curve Due to broad functionality, new users feel overwhelmed and require remedial training after the initial training.
2) Customization Complexity. While highly customizable, deeper configurations may require advance security or vendor subject matter expert.
3) Experience Across Modules users have noted that not all modules feel equally polished.
We previously used Microsoft Navision and considered SAP, NetSuite and Sage in our selection process. Infor CloudSuite ERP was not a one size fits all solution like many of the others. Infor CloudSuite ERP has 3 cloud ERP for Distribution, Manufacturing and Service industries. In our case, Infor CloudSuite ERP also have a specific tract for food and beverage.

Do you think Infor CloudSuite ERP delivers good value for the price?

Yes

Are you happy with Infor CloudSuite ERP's feature set?

Yes

Did Infor CloudSuite ERP live up to sales and marketing promises?

Yes

Did implementation of Infor CloudSuite ERP go as expected?

No

Would you buy Infor CloudSuite ERP again?

Yes

We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution.

Infor CloudSuite ERP Feature Ratings

7.6
Accounts payable
8
Accounts receivable
7
Global Financial Support
7
Primary and Secondary Ledgers
8
Journals and Reconciliations
8
Configurable Accounting
7
Standardized Processes
8
7.7
Billing Management
7
Cash and Asset Management
8
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
8
8.5
Inventory tracking
9
Automatic reordering
Not Rated
Location management
8
8.0
Pricing
8
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
4.3
Dashboards
4
Standard reports
5
Custom reports
4
8.5
API for custom integration
10
Plug-ins
7
9.0
Role-based user permissions
9
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
7.5
Production Process Design
7
Production Management
8
Configuration Management
7
Work Execution
Not Rated
Manufacturing Costs
8
7.0
Forecasting
Not Rated
Inventory Planning
7
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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