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Infor CloudSuite ERP

Score7.3 out of 10

138 Reviews and Ratings

What is Infor CloudSuite ERP?

Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.

Media

a CloudSuite dashboard example
a view of CloudSuite Industrial
a view of CloudSuite Distribution

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Top Performing Features

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.4

  • Cost Capture

    Capture costs including those for procurement, financials or time and labor, including from external systems

    Category average: 7.9

  • Customer Contract Compliance

    Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms

    Category average: 8.1

Areas for Improvement

  • Global Financial Support

    Account using multiple ledgers, multiple currencies, and multiple entities

    Category average: 7.8

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 7.5

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 7.4

Infor CloudSuite ERP - a way to move from Excel and paper towards Digitalisation

Use Cases and Deployment Scope

We are using M3, Ming.le, and Document Management. It serves as our main ERP, and we use it for everything. Almost all things go through M3 at ESAB Europe. Orders, bookkeeping, claims (well, in this term, halfly), accounts payable and receivable & cash collection all happen through this. Plus, in Europe, we need to connect everything - or customise them to be able to get connected - to this.

Pros

  • Order handling
  • Cash collection
  • Basic bookkeeping
  • Inventory Planning

Cons

  • Connectibility to other systems
  • Exception handling
  • AP & invoice management
  • Advanced bookkeeping needs
  • Task management
  • Workflow management

Return on Investment

  • we have a much better inventory tracking therefore able to meet the requirements coming fmor o2c
  • order handling is smoother since we have almost visual control over it
  • the different GAAPs can be included - like US. and locals (great for statutory reporting)

Usability

Alternatives Considered

BlackLine

Other Software Used

BlackLine, Workday Workforce Management, Medius

M3 review

Use Cases and Deployment Scope

I am responsible for TPS and standard costs, so I am usually using menus like item master, item warehouse connection, facility connection, price lists, alloy surcharge, FX rates, product costing display, purchase agreement, customer and supplier master, periods. I also use menus related to General Ledger and accounts set up.

Pros

  • most of the time it is working smoothly
  • the interface is easily usable, logical
  • the start menu is customizable

Cons

  • it would be nice if in some cases the view of the menu would be customizable

Return on Investment

  • I can't answer this question

Usability

Alternatives Considered

MoveX

Other Software Used

IBM Cognos Analytics, SQL Server Management Studio (SSMS)

Effective but Old School

Use Cases and Deployment Scope

Infor CloudSuite Industrial (SyteLine) is used for order tracking, parts/inventory tracking, personnel pay rates in relation to job cost, and all accounting for the company.

Pros

  • Logging work data per job order
  • Generating reports by job order or department and company

Cons

  • Trying to locate forms that you haven't used before is not very user friendly
  • overall view and navigation is very old style and could use an update
  • Reports are built in and not very customizable, could also use an easy report reference guide.

Return on Investment

  • system makes it easy for us to generate quotes with accurate production costs to customers
  • Has made tracking of accounting easier

Usability

Alternatives Considered

Paylocity and ADP Enterprise HR

Other Software Used

Paylocity, Microsoft 365

Show Me the Data

Use Cases and Deployment Scope

We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.

Our business problems include but not restricted to:

1) Lot level tracking from farm to bottle

2) Country of origin tracking

3) Blend management

4) Cost model of average cost and standard cost used simultaneously.

Pros

  • Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
  • Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
  • 3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.

Cons

  • Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
  • Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
  • Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.

Return on Investment

  • Accuracy: 30% reduction in inventory scrap adjustments
  • Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
  • Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.

Usability

Other Software Used

UpClear BluePlanner, Microsoft Power BI, SPS Commerce

Infor Cloud Suite the right approach to ERPs

Use Cases and Deployment Scope

We are implemented Cloud Suite Industrial Enterprise (LN) as a global hub for all of our business systems. We are nearing completion in multiple sites across North America and will be turning our sights to EMEA and APAC. A key differentiator for us was being able to leverage the Cloud Suite ecosystem, so it is more than just ERP. We are also leveraging Factory Track, Supplier Exchange, Rhythm eCommerce, the integrated document management and now the Infor MES platform. We expect to expand to even deeper functionality with WMS, CRM and the Velocity Suite to expand AI and automation in our Infor centric business systems hub.

Pros

  • Tailored for manufacturing companies
  • Multi-site, multi-company, multi-currency organizations
  • Streamlines and optimizes business processes
  • Tightly integrated to other Infor products reducing the need for integrations

Cons

  • Need to continue to improve and modernize the UI
  • Continue to expand the marketplace to leverage the developer community
  • Expand the service and warranty functionality (much customer variability here)

Return on Investment

  • Reduced period close processing by more than a day
  • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
  • Created more consistent business processes driving efficiency
  • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
  • Improving customer experience through integrated customer and partner portals

Usability

Alternatives Considered

Microsoft Dynamics 365, Epicor Eclipse, Sage X3, Oracle Cloud Platform and SAP HANA Cloud

Other Software Used

Microsoft Power BI, Swipe, Avalara, BarTender