User Review: "Infor CRM"https://www.trustradius.com/crmInfor CRMUnspecified5.9301012013-12-04T21:42:07.116Z
Overall Satisfaction with Infor CRM
- We used the CRM in conjunction with an external ESP provider. The tool was fantastic at creating key user segments that we leveraged to send targeted emails out to.
- The tool integrates nicely with various external providers and the data structure makes incorporating new data sets very easy.
- My only issue with the tool is the heavy use of windows or tabs when running reports. I believe this was corrected in the latest version.
- The tool is very robust. It is important to have the resources on site to be able to understand and play with all the bells and whistles.
- The crm was used primarily for the email channel. In the first six months of use, we had increases in email revenue and significant labor savings.