Infor CRM - useful and efficient database management system
January 30, 2015
Infor CRM - useful and efficient database management system
Score 8 out of 10
Vetted Review
Verified User
Software Version
8.1
Overall Satisfaction with Infor CRM
We use Infor CRM to manage our investor base, including tracking addresses and other information, distributing investment related information, querying database for distribution reasons.
- Infor CRM has been customized to fit our needs. This is important because we are not a company focused on sales, but instead on existing investors, and we have a unique investment platform that requires this customization.
- The ability to create queries and then contact groups is essential for communications we send to investors, as not all investors are invested in the same product. The query function on Infor CRM works well and is extremely logical.
- The capability to use Infor CRM with Architect is useful, as we create templates through Architect which can be customized with individual investor information once merged through Infor CRM.
- Some complex functions are slower to run.
- Streamlined investor (customer) relations
- Reduced amount of paper files as a result of electronic file capability