Infor ERP - Nice knowing you.
May 06, 2016

Infor ERP - Nice knowing you.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infor ERP

It is being used mostly by the back office. We run the financial suite which contains billing, order entry and warehousing. Basically we use it for the Order to Invoice process.
  • Ability to use processflow to streamline processes, I can't think of something that other ERPs don't do, Info just does it differently.
  • Security.
  • Code simplicity, Cobol is an ancient programming language, they need to move on with newer technologies.
  • On Infor 10+ they need to move away from SharePoint, it's not a user friendly framework, the portal wasn't neither.
We might move away from Infor, the business is growing and Infor Lawson is no longer fit to the business, so we are in the process of evaluating other ERPs.
The 7 rating is due to [our] relationship with Infor which is not that great. Customer service is ok, they don't know how to track licensing on their own system as they are using concurrent users and that really upsets some companies.

Infor ERP Feature Ratings

Accounts payable
8
Accounts receivable
8
Automatic reordering
6
Location management
8
Pricing
7
Order entry
7
Cost of goods sold
7
Standard reports
6
API for custom integration
6
Plug-ins
6
Single sign-on capability
7
Not Rated