1. Home
  2. Sales Engagement Platforms (SEPs)
  3. InsideSales Playbooks Reviews
  4. User Review of InsideSales Playbooks
Prospecting improved
May 01, 2018

Prospecting improved

AnnaMaria Edholm | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Playbooks is fairly easy to use. You enroll a lead in a play and the rest is calculated/set up for you.
My organization uses Playbooks to call leads from all over the world. We sync it to our own CRM software and it integrates well by updating next call dates, etc. Playbooks also syncs to our Outlook email and lets us know when a prospect has emailed us back.
  • Playbooks integrates well with CRM software.
  • The ability to call internationally is a huge plus as I deal with a global market.
  • Local presence within the United States is great.
  • The local presence does not work outside of the United States.
  • I would like the ability to sort my leads by "area of interest" or product
  • I would also like the ability to sort my leads by area of the world. (time zone)
  • I believe Playbooks has significantly increased productivity.
  • Knowing how to track our phone calls and sort our leads has led to more sales.
  • Local presence allows us to talk to more people by phone.
Sales Navigator and Playbooks are both great softwares. I would rank them to be around the same level of value and usability. I am happy with both.
Playbooks is great if you need to look back on a phone call because all calls are logged and recorded. Areas where it would be inappropriate include calling someone for a personal check in.