Item: InsideSales Playbooks
Rating: 10
Author: Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

Use Cases and Deployment Scope

InsideSales.com Predictive Playbooks is used by our entire sales department. It addresses our needs regarding insights in to our individual contacts as well as the companies/institutions we reach out to as a whole.

Pros and Cons

Pros

The analytics for the timing of calls are ideal for clients in many time zones.
This tool integrates with our CRM (Salesforce) flawlessly.
The plays that are available the can be modified and edited on a case by case basis is a clutch feature.

Cons

There are a lot of updates that are pushed through that can slow down the user experience.
A potential way to send mass emails from lists in various forms: .xls etc
A way to look/edit contacts and apply already loaded contacts to different plays.

Return on Investment

Creates a friendly competition with colleagues.
Before we had implemented this tool there was no sort of "plays" to reach out to clients, it was more or less sporadic and disorganized.
This has saved our department (sales) many hours of time to make call downs.

Usability

The UI for ISDC is unparalleled and easy to use within a couple hours

Likelihood to Recommend

It is a great tool to reach out to a mass number of individuals and coordinate approaches/strategies to touch them all.

Comments

Please log in to join the conversation

ISDC FTW!