Playbooks helped us automate prescribed cadences to our Sales org and increase efficiency/productivity
March 15, 2019

Playbooks helped us automate prescribed cadences to our Sales org and increase efficiency/productivity

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

We use the tool across our entire BDR organization to eliminate the admin/guesswork around prospecting their accounts.
  • Manages prescribed cadences FOR reps
  • Proactively notifies reps when phone numbers/email addresses are non-working
  • Fully integrates with Salesforce
  • Speed of loading could improve
  • Some issues with stability
  • Admin management leaves something to be desired in-terms of the UI
  • Increased adherence to cadence
  • Rep efficiency
  • Rep productivity
Being able to work from the tool without being in Salesforce is great. Also, pushing updates is easier than for a SF-integrated tool.
Playbooks is HUGE in-terms of providing structure and next-best-actions for new hire reps without Sales experience.