The EHR Gods finally got it right with INSYNC!!!
December 29, 2021

The EHR Gods finally got it right with INSYNC!!!

Jessy Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Insync Healthcare Solutions

Our entire office uses [Insync Healthcare Solutions]. Everything from patient registration to record releases and referrals are being done in the system which makes it much easier to document dates, times and details, and collect necessary information at the click of a button. Patients, as well as clinicians and administrative staff, are able to communicate electronically by using the secure patient portal which also allows us to securely send patient records to the client and to send and receive facility forms that allow for the patient to electronically sign and submit. We utilize Insync PM and EHR as well as InsyncScribe. Customer service is phenomenal and the support team is always available! This system has allowed us to finally be on "the same page" with one another for all of our facility needs!
  • Electronic communication between staff and patient
  • Customization and completion of facility documents electronically is so simple
  • Documentation consistent and adequate without the need for additional software like MS WORD
  • Everything is customizable and user friendly
  • The reporting system is a bit difficult at times.
  • Electronic documents and eSignature abilities make telecommunication a breeze
  • Clear and customizable scheduler allows users to book appointments quickly and accurately
  • Easy access to the support team to assist with issues or questions without delay and with quick resolution times
  • When Covid began, [Insync Healthcare Solutions] was able to provide us with a way to continue to see our clients by integrating Zoom. We switched from completely in-person to completely virtual appointments for 20+ providers in approximately 2 days.
  • We anticipated lower than normal incoming revenue during our initial transition from our previous software to [Insync Healthcare Solutions] and were surprised and excited to discover that it was just the opposite!
NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a system that caters to all!!!!!!! No regrets with our decision to go with [Insync Healthcare Solutions]!!!!

Do you think Qualifacts Insync delivers good value for the price?

Yes

Are you happy with Qualifacts Insync's feature set?

Yes

Did Qualifacts Insync live up to sales and marketing promises?

Yes

Did implementation of Qualifacts Insync go as expected?

Yes

Would you buy Qualifacts Insync again?

Yes

The system is so robust! [Insync Healthcare Solutions] is always adding enhancements to the program to make more things possible! So glad we made the switch!

Qualifacts Insync Feature Ratings

Real-time eligibility verification
8
Coding
10
Claims management
9
Patient billing
10
Financial Reporting
10
Rule-based scheduling
Not Rated
Automated patient check-in
Not Rated
Automated appointment reminders
10
Multi-location support
10
Calendar interface
10
Charting / document management
10
Templates
10
E-prescribing
10
Fax integration
10
Patient portal
10
Mobile/tablet support
10
Speech recognition
10
Integration with other EMR and PM systems
Not Rated
Customization
10
Workflow automation
10
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
10
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities
10