Intellum—great LMS, great customer support.
April 13, 2021

Intellum—great LMS, great customer support.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intellum

Intellum is an easy-to-use, easy-to-implement learning management system that connected to our website and helped us offer a more "university-like" content marketing experience. It was used by the marketing department at WordStream to deliver high quality video and e-learning tools at no cost to our website visitors. The email addresses that we had captured were higher-quality leads for our SaaS tools, given that they had self-identified as wanting to learn more about online advertising, the arena in which our company competes.
  • Easy to implement into existing website architecture.
  • Intuitive user experience in both the back-end (internal users) and front-end (external customers).
  • Excellent customer success team.
  • There's no missing functionality that I could point to.
  • Using Intellum was a great way to continue moving leads down the sales funnel, qualifying them and putting them into the consideration phase.
  • Leads that completed our online course were far more likely to convert into customers.
We used Lessonly internally, but we felt it was a far more complex system and beyond the scope of what we were looking for. The simplicity and ease-of-use made Intellum the right choice for us at the time.
Our customer success rep (A____a C___________e) is always just an email or a phone call away. She understood our business and our use case and worked diligently to ensure that we were getting the most out of the software.
We white-labelled Intellum's tools as a free, easy-to-use, online education system. In terms of delivering a customized content marketing experience, Intellum fit the bill to a T. While we didn't use it for this purpose, you could certainly make Intellum the centre of your internal training system, were you to have a dedicated training department.

Intellum Feature Ratings

Course authoring
Course catalog or library
Mobile friendly
Not Rated
Progress tracking & certifications
Compliance management
Not Rated
Learning administration
Learning reporting & analytics
Social learning
Not Rated