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Intellum

Intellum

Overview

What is Intellum?

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users…

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Recent Reviews

TrustRadius Insights

Intellum has proven to be a valuable asset for various organizations, addressing their diverse training and learning needs. A global …
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Tolerable

7 out of 10
September 21, 2021
Incentivized
Intellum is our LMS. We at hc1 provide a broad range of Healthcare Solutions, and our clients have direct access to the LMS (Intellum) …
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GDPH Intellum Review

9 out of 10
September 10, 2021
Incentivized
We use Intellum to deploy learning throughout the state of Georgia to Public Health employees. This platform has allowed us to rethink how …
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Intellum Review

3 out of 10
April 20, 2021
Incentivized
Exceed Learning Management system is used across the whole organization to track staff training and running reports. E-trainings are also …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Learning administration (26)
    9.4
    94%
  • Learning reporting & analytics (27)
    9.4
    94%
  • Course catalog or library (26)
    8.9
    89%
  • Progress tracking & certifications (27)
    8.9
    89%
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Pricing

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What is Intellum?

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments,…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Intellum Platform Demo: Community, Reputation-Based Gamification

YouTube

Intellum Platform Demo: Homepage and Catalog, Course Creation, Events, Social

YouTube
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8.9
Avg 8.2
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Product Details

What is Intellum?

A Solution to Educate Customers, Partners, and Employees


Intellum provides companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with a solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.


Backed by a team of learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, and boasting a data-driven approach based on 20+ years of industry experience, Intellum's solutions help organizations improve product utilization and customer retention.


Intellum Platform
The learning management system includes tools to create, present, manage, track, and improve engaging and personalized educational experiences at scale, with support for all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, an API, and out-of-the-box integrations.

Intellum Social
A social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.

Intellum Insights
Provides data used to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard data dashboards.

Intellum E-commerce
Provides an in-platform customer experience for monetizing high-value activities, courses, and certifications.

Intellum Evolve

Used to create interactive, responsive, and HTML5 eLearning content with advanced content creation tools and controls and in-platform play and launch capabilities.


Intellum Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Intellum Screenshots

Screenshot of Intellum: The Last Learning Platform You'll Ever NeedScreenshot of The Intellum Platform can be used to create, deploy, manage, track, and improve scalable education initiatives that evolve with growth.Screenshot of The Intellum Platform offers a modern interface and global search to create modern eLearning content.Screenshot of Gamified learning challenges learners to grow their skill set, boost their reputation, and master new topics.Screenshot of Prove program success with customizable and out-of-the-box reporting.Screenshot of Intellum provides tools to implement and measure secure end-to-end certifications – whether high or low stakes, from basic to legally-defensible programs.Screenshot of Intellum Social is a social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.Screenshot of Intellum Insights provides data to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through data dashboards.Screenshot of Intellum E-commerce provides an in-platform customer experience for monetizing high-value activities, courses, and certifications.Screenshot of Intellum Evolve is used to create HTML5 eLearning content, interactive educational experiences, and simulations delivered inline across every device and browser.Screenshot of Publish Evolve content in real-time to the Intellum Platform without having to export and import files. Create, edit, and sync Evolve courses from inside Intellum without ever leaving the platform.

Cloud Sync, for the Evolve and the Intellum Platform, ensures learners’ content is always up to date, everywhere they need it.Screenshot of Evolve can be used to build course outlines and manage settings, navigate and edit all page properties, and preview a course in one view.Screenshot of Categorization and management of an expanding Evolve course library.  Courses are made once but work on all devices, in all sizes.Screenshot of In-Evolve indicators, to identify which components and extensions can be used to create courses fully compliant to WCAG 2.1 AA standards.Screenshot of Intellum + Evolve is a solution that allows users to launch and play eLearning courses from inside the platform without forcing the user to open a separate tab in the browser.
‍
This offers the interactivity and tracking associated with traditional eLearning courseware without the headaches. Goodbye, SCORM.

Intellum Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, Europe
Supported LanguagesArabic, Australian English, Bengali, British English, Bulgarian, Burmese, Canadian English, Chinese (Simplified), Chinese (Traditional - Taiwan), Croatian, Czech, Danish, Dutch, Estonian, English, Finnish, French, French Canadian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malay, Marathi, Mongolian, Norwegian, Polish, Portuguese (Brasil), Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Sinhala, Slovak, Slovenian, Spanish, Spanish (Latin America), Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Ukrainian

Frequently Asked Questions

The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments, quizzes and NPS surveys directly inside Intellum. The vendor states its Open Asset approach allows users to make any file, document, presentation, link or video a trackable, reportable learning activity.

Reviewers rate Social learning highest, with a score of 9.9.

The most common users of Intellum are from Enterprises (1,001+ employees).

Intellum Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intellum has proven to be a valuable asset for various organizations, addressing their diverse training and learning needs. A global healthcare company, for example, has successfully utilized Intellum to schedule and track in-person training sessions and deliver online content. They appreciate the platform's ability to customize training materials for their employees, creating a personalized learning experience. Additionally, Intellum serves as a centralized learning management system for employee, partner, and user education, helping the company expand its customer audience and internal teams worldwide.

Another notable use case is seen with Phi Delta Theta University Online Education platform. Intellum is the premier choice for all members and volunteers, offering tools for creating, presenting, managing, and tracking customized learning experiences. This has empowered users to level up their skills and achieve desired outcomes effectively.

In addition to these examples, organizations across different industries have found value in using Intellum. From healthcare solutions providers to marketing departments and franchise organizations, they rely on Intellum's customizable features to develop high-quality content that simplifies processes and delivers training efficiently. Whether it's brand and culture training, new product training, or onboarding elements, Intellum offers an intuitive learning experience for staff members, customers, volunteers, and other target audiences.

Furthermore, Intellum has been implemented organization-wide as an internal e-learning platform by several companies. It helps track staff training, manage e-trainings, provide access to LMS for clients and internal onboarding processes. Additionally, Intellum serves as a valuable tool for patient education programs in healthcare settings and supports state-level training initiatives by deploying learning throughout different regions.

Overall, Intellum has become an essential solution for organizations seeking to enhance their training programs and deliver educational content seamlessly across various channels. It enables them to achieve their business goals by providing user-friendly tools that support customization, tracking progress, and improving overall learning outcomes.

User-Friendly User Management: Many users have found the user management feature of the Intellum platform to be easy to use, allowing them to effectively manage their learners. Some users appreciated its seamless integration with LinkedIn Learning content, enhancing the learning experience.

Dynamic Content Creation: The dynamic content creation feature has received praise from users for its simplicity and effectiveness in creating engaging modules. Users appreciate the intuitive interface, which makes it easy to create and customize content according to their specific needs.

Frequent Updates and Enhancements: Several reviewers have highlighted the regular updates and enhancements made to the Exceed LMS platform. This commitment by Intellum ensures that the learning experience remains current and relevant, meeting the evolving needs of users.

Lack of Automation: Users have expressed frustration with the lack of automation in unenrolling associates who leave the company from classes and online content. This manual process is time-consuming and inconvenient for users.

Limited Support Options: Some users would appreciate the option to speak with a live person for support instead of relying solely on email communication. The absence of immediate assistance can be frustrating when encountering issues or needing clarification.

Challenging Reporting Functionality: Users find reporting unreliable and requiring a lot of manipulation to obtain sufficient information. This lack of clarity and efficiency in generating reports hinders their ability to analyze data effectively.

Users frequently recommend utilizing Intellum's reporting feature, as they describe it as extraordinary and essential for managing training and content. They highlight its ability to provide in-depth insights and analytics.

Another common recommendation is to take advantage of Intellum's help system and customer success manager for onboarding and ongoing support. Users emphasize the effectiveness of these resources in navigating the platform and maximizing its features.

In addition, users suggest conducting thorough research and ensuring knowledgeable administrators are in place to implement and maintain Intellum successfully. This is seen as crucial for a smooth and efficient integration of the platform into an organization's training workflow.

Overall, reviewers highly recommend Intellum due to its outstanding customer support. They assert that the prompt and helpful assistance provided by the Intellum team sets it apart from other learning management systems.

Attribute Ratings

Reviews

(1-25 of 27)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS.

While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
James Baca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think onboarding new associates was made easier by Intellum, because it allows the creation of unique learning paths for each individual with ease. Pushing training content to all of our associates is made easy here, and I feel that all the webinars, all the compliance training my company does has been simplified for the better!
Ankit Hasija | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Intellum is completely suitable in our use case where there are a large number of users. We have connected to our BI Software for Data Visualizations and connected it with other gamification systems to gamify learning. This may be a burden for teams or orgs that are looking for more basic functionality in these areas, but in our experience, the upside of being able to customize and to be able to integrate with other BI Tools adds a lot of value to the platform internally.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Intellum is excellent for any organization that needs to provide learning material to users. Whether training is needed for customers, employees, students, etc., Intellum provides the resources needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For our needs with the learning center, Intellum gets the job done well. Setting up content is relatively simple, so if your aspirations for your learning platform aren’t too demanding, you’ll be fine. However, things will become more difficult the more you want to control the look and feel of your navigation interface and activity layout. Strict rules on page margins, valid HTML tags, and more limit creative choices, and truly making the look of your learning center unique will require a lot of paid work from Intellum to build out your site as you like it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Intellum is great for basic LMS. It has an easy-to-use user interface and anyone can pick it up quickly. This is great for onboarding courses for SAAS companies, who want to be able to train their users without the need to actually train them one on one. IT is easy to follow from an end-user standpoint. Intellum is an "out of the box" solution. You have some control over the styling and layout, but when it comes down to it you are really just plugging in your own wording and pictures into their elements vs really customizing to your needs. This means it is great for someone who wants to jump in and get running right away but limits those who want to really tailor the experience to match their brand. Where Intellum really shines is in the ability to add on additional products (like Evolve or Tribe) to really create a cohesive learning and engagement environment.
September 21, 2021

Tolerable

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think Intellum is well suited for knowledge base use cases. I think once you get into needing different scenarios (custom) for different clients (we have over 50 clients accessing Intellum at any given time) there is much less ease of use.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Intellum is a great platform to create engaging and easy to navigate content for learners. The ability to create different learning environments and pathways for various learning groups is very useful to cater to learners with different backgrounds.
September 10, 2021

GDPH Intellum Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Intellum is well suited in all of the areas in which I use the platform. There could be a need to have files actually populate inline inside the activity instead of the user needing to download to view the file. Perhaps a preview window of the uploaded document.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Intellum is well suited for quickly building content that is high quality and image rich, and getting it out to our user base. We can also effectively use the banners and news functions for publishing important information and immediately reach users that need to know. The platform is a little less suited to truly creative and immersive content that would be found on a custom website or something.
Kerry Haupt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, I think Intellum is a great tool and is adequate for any business that is in need to use a Learning Management System. Moreover, Intellum is also well suited for any organization that needs to deliver online content regarding training to a huge audience.
Clay Coleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Well suited for quick development and delivery of quality content that is very accessible and user friendly.
  • Well suite for robust, high end quality modules that require utilization of Evolve Authoring tool and dedicated support staff to provide support.
  • Less appropriate for organizations that don't have a focused instructional designer that is committed to building customized content.
April 20, 2021

Intellum Review

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Turnover rate for reps is high, and whenever a new rep is assigned, it takes time having to explain the recurring issues and the processes already in place. A lot of times, it feels like we are training the new rep on how to perform their job.
Service tickets are usually never resolved quickly. The ticket needs to be escalated up to the engineers, and once the problem is identified, Intellum wants to charge us to fix it, even though it is a system or Internal Intellum error.
Tracking staff training is easy but running reports [is] not.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We white-labelled Intellum's tools as a free, easy-to-use, online education system. In terms of delivering a customized content marketing experience, Intellum fit the bill to a T. While we didn't use it for this purpose, you could certainly make Intellum the centre of your internal training system, were you to have a dedicated training department.
Rachel Batdorff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work in the customer education space. Accessibility and site stickiness is an ongoing battle. We are constantly looking for ways to drive users back to our university site, making sure they find exactly what they need in a short amount of time. Intellum's simple, modern design is well suited for this. The learning curve has been minimal for new users. The more time-consuming part remains creating a constant stream of content with information that is both engaging and relevant to the learner.
April 06, 2021

A great LMS!

Alexis Lamarre, M. Sc. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Intellum is a high market quality product when you compare it with different LMS. You have access to a LOT of options to customize your learners experience and to automate some of your processes. Also, a good solution for brand management if your company's brand is really important. I would also recommend Intellum because they can offer all the data you need to be more intelligence about L&D. Less suited :
  • IF you have no experiences at all with an LMS... It offers so many customization options that require some basic LMS experience. You might get lost and get frustrated quickly without any skills related to that.
  • IF you have no time to learn the tool and need a quick solution. If you don't take the time to master the tool, chances are you'll give a bad learner experience.
Gregory Russell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Intellum is well suited to provide modern, scalable digital and blended learning experiences with high volumes of users and high expectations about design and UX. This is a true web based platform, composed primarily of HTML5 components, so if your program is SCORM heavy, Intellum is not optimized for you. But I would recommend you change your ways to align better with Intellum's approach. You and your learners will be happy that you did.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for small to mid-size organizations and organizations that need customized/branded sites for different audiences. May not be robust enough for extra large organizations (i.e. 200,000+ employees) with complex needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for tracking required training courses, delivering diverse training content, removing the barrier of training a geographically spread out audience, providing consistency in training.
March 25, 2021

Intellum for the WIN!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Intellum is great for larger organizations that want to develop training material on a one-size-fits-all platform but may not be appropriate for larger companies that want to tailor training to each individual.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think Exceed would be well suited for anyone needing to use a Learning Management System or that needs to deliver online training content to a large audience with the ability to track/report on completion. It would be less appropriate for smaller organizations that do not need to deliver and track a lot of online training content.
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