Intercom User's Review
March 16, 2018

Intercom User's Review

Lakindu Gunasekara | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intercom

Intercom is a good CRM system to use for a business. It gives a unique experience to the users from both sides. Gives the feeling of chatting with a friendly supporter from the other side. Also when integrating Intercom, I find it easy and their customer support is really good.

Pros

  • Customer Support
  • Easy integration

Cons

  • APIs [need] to be improved
More focused on customers

Comments

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