Inter-yay!
February 11, 2015

Inter-yay!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intergy EHR

  • I really like how you can search patients using several options like name, date of birth, account number, phone number, and more. It is very convenient because a lot of patients have the same name.
  • Another feature that is convenient is the fact that employees can scan medical labs into Intergy so it is more accessible.
  • I also like that everyone in the office can use the system at once and send each other tasks and messages on patients and things that need to be accomplished in the office.
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
I am not the office manager so I cannot tell why she chose to use Intergy EHR. I personally like Intergy EHR because it allows me to use it with Intergy EMR and track patients very fast and it saves the office a lot of time. If something goes wrong, someone can just call customer service and they are glad to help.
It is well suited for offices with many employees and with many patients. Our office has been in practice for over 30 years and has seen thousands of patients and Intergy EHR has the ability to hold the information for all those patients with no problem. It is well suited for any medical practice because you can use it to build up your patient database and manage it.

Intergy EHR Feature Ratings

Real-time eligibility verification
8
Coding
8
Claims management
8
Patient billing
8
Financial Reporting
8
Rule-based scheduling
8
Automated patient check-in
8
Automated appointment reminders
8
Multi-location support
9
Calendar interface
9
Charting / document management
9
Templates
7
E-prescribing
9
Fax integration
7
Patient portal
9
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
8
Customization
9
Workflow automation
7
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
8
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
8